Followed; http://www.voip-info.org/wiki-Asterisk+Agents agents.conf [agents] agent => 1001,4321,Ben Dover queues.conf [queue1] member => Agent/1001 extensions.conf exten => 28,1,AgentLogin(1001) exten => 29,1,Queue(queue1) But when I call number 28, I get: "Please enter your password followed by the pound key".. but when I enter the the password, 4321, I get: login incorrect. CLI> -- Executing AgentLogin("SIP/stigcompaq-f8be", "1001") in new stack -- Playing 'agent-pass' (language 'en') -- Playing 'agent-incorrect' (language 'en') / Stig Henning -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040913/b34149e9/attachment.htm