Wiley E. Siler
2004-Jul-17 16:24 UTC
[Asterisk-Users] Using a group variable for a group of extension to dial
I ahve been searching to no avail for a referenc eon how to setup a part of my dial plan that will ring certain groups of number based upon the context. Essentually, I want to be able to designate 3 people as sales and have my IVR handoff and ring their extensions in order. Then maybe I will ahve a couple of people I group together and have them ring if someone selects 2 on the IVR for tech support. Someone used some sytax that employed something like ($GROUP1, GROUP2, GROUP3) that accomplished this but I cannot find any reference to it after googling since ysterday. Does anyone know how to accomplish this task? Thanks, Wiley -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040717/4f1d926c/attachment.htm
Seth Remington
2004-Jul-17 18:35 UTC
[Asterisk-Users] Using a group variable for a group of extension to dial
Maybe I am misunderstanding your question but are you looking for the '&' operator? Dial(type1/identifier1&type2/identifier2&type3/identifier3...,timeout,options,URL) -Seth On Sat, 2004-07-17 at 19:24, Wiley E. Siler wrote:> I ahve been searching to no avail for a referenc eon how to setup a > part of my dial plan that will ring certain groups of number based > upon the context. Essentually, I want to be able to designate 3 > people as sales and have my IVR handoff and ring their extensions in > order. Then maybe I will ahve a couple of people I group together and > have them ring if someone selects 2 on the IVR for tech support. > Someone used some sytax that employed something like ($GROUP1, GROUP2, > GROUP3) that accomplished this but I cannot find any reference to it > after googling since ysterday. Does anyone know how to accomplish > this task? > > Thanks, > Wiley >-- Seth Remington SaberLogic, LLC 661-B Weber Drive Wadsworth, Ohio 44281 Phone: (330)335-6442 Fax: (330)336-8559