Hi All, I am wondering if anyone has seen this particular problem. We're running Asterisk 0.7.2 on a Debian Sid system (using the Debian package). I have a queue set up with 4 Zap channels using a TDM400P card. I have also tried this with soft phones using iaxComm, and the problem appears to be the same (or at least the symptom is the same). I have set this up so that agents can log in using the AgentCallbackLogin application like this: exten => 5300,1,AgentCallbackLogin(@default); exten => 5300,2,Hangup() When we start Asterisk, 4 agents log in. If one walks away, they are logged out because I have the autologoff parameter set to 12 seconds. This allows the call to go the the next agent in sequence. (if I don't use this parameter, the agent's phone rings forever, and other calls remain stacked up in the queue). So far, so good. However, when the logged off human agent returns from the bathroom of lunch or whatever, they log back in. Asterisk will send a call to them, and it will say it is ringing the channel on the console. Problem is, the phone never actually rings, and so they get logged back off again. The only way to clear this is by restarting Asterisk. Has anyone else experienced this and if so, is there an error on my part? Thanks... Jim