asterisk users - Oct 2003 - ACD/IVR dialogs/SIP/client environment

Ok I have tried to post to this list server but have just gotten the
automated reply saying the moderator has to approve it to the list first
which was my mistake for sending from the wrong email account. 
So if the moderator finally approves my questions and you see the same
post again "Sorry".
 
 
My situation is this:
I havn't installed Asterisk yet but am curious the general way you would
go about doing an ACD to A SIP client and causing an application to pop
on the client side.
 
I had thought that the way to do that would be to trigger two different
events from inside an IVR on the Asterisk server. Is that possible?
 
Can you send the call into a dialog/code that will determine the client
via the DID/DNIS and then call and pass variable to an application that
will communicate over the network with the clients app and then load a
web page. Then the next part of the dialog/code would initiate the SIP
session with the clients station?
 
Any answers or replies to help distill this question would help.
 
Thanks.
 
 
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So does "SET EXTENSION <new extension>" allow for you to set
which
extension the rest of the call will occur over?
 
So a call comes into the switch and I could make the AGI script check
the DID or DNIS which is really in the variable agi_dnid?
After that I can do a database lookup from the script and then issue the
"SET EXTENSION" command to asterisk to allocate the call to the right
extension if available?
 
I had to go to http://home.cogeco.ca /~camstuff/agi.html
For the AGI command descriptions. Is there a better/more up to date
site?
 
 
 
-----Original Message-----
From: Andrew Joakimsen [mailto:andrew@envisionstudio.net] 
Sent: Monday, October 13, 2003 3:22 PM
To: asteriskNEWS@devminer.com
Subject: RE: [Asterisk-Users] ACD/IVR dialogs/SIP/client environment
 
Have you looked into using AGI? You can use any language you like (C++,
PERL, PHP, even bash shell scripts)
 
But I would look into the Asterisk::AGI perl module:
http://asterisk.gnuinter.net/ because it can already interface with
Asterisk and pass the variables onto your script. I actually haven't
found much information regarding AGI in other languages, so this would
be your best bet.
 
It should be very easy to implement if you already have the application
that can accept input with the callers number and do its stuff.
 
 
Regards,
 
 
Andrew Joakimsen
Envision Studio
http://envisionstudio.net
888-210-8063
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Nate
Clifford
Sent: Monday, October 13, 2003 4:11 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] ACD/IVR dialogs/SIP/client environment
 
Ok I have tried to post to this list server but have just gotten the
automated reply saying the moderator has to approve it to the list first
which was my mistake for sending from the wrong email account. 
So if the moderator finally approves my questions and you see the same
post again "Sorry".
 
 
My situation is this:
I havn't installed Asterisk yet but am curious the general way you would
go about doing an ACD to A SIP client and causing an application to pop
on the client side.
 
I had thought that the way to do that would be to trigger two different
events from inside an IVR on the Asterisk server. Is that possible?
 
Can you send the call into a dialog/code that will determine the client
via the DID/DNIS and then call and pass variable to an application that
will communicate over the network with the clients app and then load a
web page. Then the next part of the dialog/code would initiate the SIP
session with the clients station?
 
Any answers or replies to help distill this question would help.
 
Thanks.
 
 
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