similar to: Reshape data

Hello all, We have a situation where our 30 lines are maxing out, but no one is on a call. We are currently running CVS head downloaded on 15/8/2005 on a Dell Power Edge 2850. Our office mainly functions on a queue system. At the time this happened all our agents were logged in and no one was taking a call. Does anyone have a similar experience and ideas on how to fix this problem?

I''ve read previous posts to the list stating how Rails lacks multiple key support for database tables, and how support is not planned. I''m OK with that, but I''m wondering if there''s an elegant way to do what I need, for my in-house customer relationship management tool: I have an ACTIVITIES table. That table is a collection of individual, unique activities

Hi, I am almost embarrased to ask this and I am sure it has been answered previously but the search feature is down on ruby-forum so I am not finding the answer. I have several controllers (leads, orders, activities, etc...). I have a ton of repeated html in each of the views for these controllers. For example, my list view has the same table/tr/td and for..in type of code and it just

Hi all, I''m having some trouble with a has_many association on a table using the single table inheritance model that I''m hoping someone can help me with. The schema for the table is: CREATE TABLE `comments` ( `id` int(11) NOT NULL auto_increment, `user_id` int(11) default NULL, `type` varchar(20) NOT NULL default '''', `type_id` int(11) NOT NULL default

hi all after getting some (or - a lot) of messages from nagios, claiming asterisk to be down, I found this out... astping xxx times repeatedly, and the manager fails to start. this little script was used for testing. below, I've pasted the output from 'ps axfv' before and after the DoS, showing asterisk having allocated ~2GB RAM. roy #!/usr/bin/perl -w use strict; my $i = 0;