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Ok I have a queue that is working perfectly. The problem is when one of the agents is outside the building on an external phone line (say a cell phone). My telco hangs up on the call . I think the telco is hanging up on these calls because there is no CID attached. (I know my telco wont connect calls without ANI, so that is what it is my assumption) So first I need to prove my assumption

Alright I've been having an issue when trying to dial out locally when coming from SIP. This used to work no problem, now it doesn't. Now the local PRI to Bell Is working fine I have calls coming in and out of it constantly right now. BUT if I try and make a local call from SIP (from X-Lite or one of our Linksys SPA2102s) It fails every time with errors like these == Using SIP RTP

I have the below script that doesn't seem to be working. I don't know if I have something in the script wrong that I am just missing. Or if I don't have the php.ini set correctly for emailing This is the CLI output -- Executing [4099XXXXXX at port3_real:1] Goto("DAHDI/50-1", "newhire,s,1") in new stack -- Goto (newhire,s,1) -- Executing [s at

Alright I have a SIP phone located off premises with a very annoying issue. Well I say a sip phone it is actually two phones hooked to a Cisco Spa 2102 Link: http://www.cisco.com/en/US/products/ps10026/index.html Each phone being a different line/extension. Alright either line can ALWAYS make outbound calls no issue. The problem is on the Inbound side. I'm completely stumped as

There are times when I need to call a client from my cell and I want a recording of the call. I was trying to put into an * a way of doing that. Below is what I'm using in my extensions.conf exten=> X,1,Read(num,"/var/lib/asterisk/sounds/mtas/10digit",10,,,5) exten=> X,2,SayDigits(${num}) exten=> X,3,Background(/var/lib/asterisk/sounds/mtas/verify) exten=>

I am trying to receive both CID and DNIS from the telco through a non-pri T1. Currently I have the T1 setup and operational both outbound and inbound calls are completed as should be expected. The calls came in and were placed in the context specified in zapata.conf on exten => s,1. I have requested that the telco provide callerid (they call it ANI) along with 10 digit dnis for my 800

Other than having stripping out IPs this is what I am receiving for my voip calls. Now I normally use ${CALLERID(rdnis) for RDNIS, this works fine calls that come in on my PRI. BUT at least from this VOIP source the To field which is my RDNIS information for these calls, doesn't actually fill into ${CALLERID(rdnis). But as you can see I'm getting the information. My question is, Does

I'm just trying to make a real simple Survey via php. Just want it to play the Question Files, wait for a response, save the response into the correct variable and then email it all. I have no issue playing the audio or emailing. But I can't get it to wait for digits or to properly capture those digits into the variables. I know the code is technically right since the emails have this

Hi all, I'm sure something similar has been discussed, but one can only wade through the archives for so long. I'm setting up a T1 and my telco has a bunch of questions it wants me to answer. I know much of the TE110p is configurable to do any of this, but I wanted to know if there is an optimal or preferred setup. Any help would be appreciated. Here is the quiz my telco is giving me:

I currently have Asterisk deployed in my office with a TE411P. On the first port of this card is a T1 from the telco setup for D4 AMI. Unfortunately, I'm not receiving caller ID on inbound calls from this line. The caller ID information is arriving in the form *ANI*DNIS*. In zapata.conf, I have signalling set to em_w. The DNIS always arrives correctly, but I'm never receiving the ANI

Good Day list, Need assistance determining the best place to read up on whether Asterisk can help me out. I have a situation where I need to do the following <PRI from Telco> ------- <Analog Channel Bank>------------<Proprietary Box> | | | | | | <PRI Port 1 of Digium Quad T1> <PRI Port 2 of Digium Quad T1> | | | | | |

Alright I know how to do basic IVR in *. But what I'm working on trying to do now is a survey. I've found very little things out there on google or the archives for how to do surveys with the * ivr. Here is more or less what I'm trying to accomplish 1. Call comes in Plays Greeting 2. Starts Survey 3. Ask Q1, Record the answer (voice responses) repeat this

Telco, location, ect?) At X times of day? =20 Ect, ect. =20 It sounds like bleed over, which can be causes by some many things the best place to start is to find a pattern if there is one. =20 James Shigley Monroe Telephone Answering Service =20 From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of David @ULC Sent: Tuesday, May

Hi all, I'm sure something similar has been discussed, but one can only wade through the archives for so long. I'm setting up a T1 and my telco has a bunch of questions it wants me to answer. I know much of the TE110p is configurable to do any of this, but I wanted to know if there is an optimal or preferred setup. Any help would be appreciated. Here is the quiz my telco is giving me:

I have officially engaged in a pissing contest with the local Telco over PRI calling name delivery. The telco publishes their calling name delivery over PRI feature as being bellcore gr-1367-core compliant. The gr-1367-core spec states that the calling name is to be included as a facility IE in the setup message, or sent in a subsequent facility IE message with an indicator in the setup message

Hi, I have installed Elastix 1.5.2 (Barranquilla, Colombia (TELCO: METROTEL)) with a TE220P (2xE1) and TDM2400P (16FXS), openr2 is included in 1.5.2 version. The outcoming calls are ok, but with incoming call i have an error: ERROR*[*14972*]* chan_dahdi.c: Chan 2 - Protocol error. Reason = Multi Frequency Cycle Timeout, R2 State = Seize ACK Transmitted, MF state = Category Request Transmitted,

Following the successful deployment of asterisk servers at several of our branch offices, in the near future, I'll likely be implmenting an asterisk server at our HQ. We currently have a T1 PRI terminated on a legacy PBX. I'll be doing a stepped deployment in which, via a dual T1 linecard, the asterisk server will initially pass all incoming/outgoing calls directly through to the PBX.

Hi! Im having some troubles trying to configure * as a bridge between a telco and a pbx with R2, the scenario is this: ------------ E1/R2 --------- E1/R2 ------------ | Telco |-------------| * |-------------| PBX | | (Telmex) | --------- | | ------------ ------------ I can receive calls from the telco

Hallo! Finally we have E1 PRI connected to our Asterisk box. Now I have one question. My internal extensions (_XXX) are SIP phones connected to Asterisk. Our telco routes some public numbers (_71602XX and others) to our Asterisk via E1. Some internal extensions can be reached from outside using public numbers (e.g. 7160234 -> 200), and some others cannot. Everyone can call outside

Trying to configure IAX for use I think I have everything set right. But my IAX phone wont connect. When I run wireshark I'm seeing this Note if above screenshot from wireshark does not show here is a link for it: http://img402.imageshack.us/i/tempe.jpg/ I've tried a variety of setups in my IAX.conf (they all end up with the same issue, tried just bindaddr=0.0.0.0 with