similar to: Emulating attended transfer through the dialplan

Hello, I'm working on an Asterisk configuration for a call center, and they bill based on the time spent talking to an agent, but not for any time spent waiting in a queue. The CDR information contains the entire duration of the call as billable seconds, including time spent waiting in the queue. I would like the billable seconds to only include the time spent actually talking to an agent.

Hello, I have a recording started in the dialplan with the MixMonitor application. I want to be able to stop it during a call and maybe restart it. I tried using the value defined in [featuremap] but it starts another MixMonitor application even if there already one instead of stopping it. Any idea on how I can stop the MixMonitor application while it is running? [featuremap] automixmon =>

While on conversation with another party, I dial the atxfer key sequence. Asterisk says "Transfer" then gives you a dial tone, while put the other party on hold music. I dial the transferee number and talk with the transferee, then I hang up and the other party must be connected with the transferee. But this doesn't work the transferee hears a beep. -- Playing 'beep'

Hello list, how does StopMixMonitor know which 'monitoring channel' to stop when there are multiple conversations that are being monitored/recorded ?? I want to use StopMixMonitor in a macro, called from within applicationmap (features.conf). Jonas. -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi, In 1.6.1, it seems Attended Transfer do not behave exactly behave like Blind Transfer when transferer hangs up before callee answers : - in Blind Transfer, caller (ie transferee) is hearing Ringing tone when callee's phone is ringing - in Attended Transfer, caller (ie transferee) is hearing Music On Hold when callee's phone is ringing - in Attended Transfer, if callee don't answer

Hi Is there a way to disable blind and attended transfer during a call. I am trying this configuration but unfortunately with no luck: - in features.conf [applicationmap] disabletransfer => 9*9,self,GoSub(disabletransfer,s,1) - in extensions.conf [incoming] exten => 99,1,Set(__DYNAMIC_FEATURES=disabletransfer) exten => 99,n,Dial(Sip/alice,120,tT) exten => 99,n,Hangup()

I got this notion monitor-format = wav49 wav49 presents much louder than regular wav and gsm in my experience -- _____ From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Lenz Emilitri Sent: Friday, January 22, 2010 8:48 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users]

Dear List, I've been working with Asterisk CVS-v1-0-09 and i'm trying to enable attended transfer feature. but i just can't do it work. I've already set "atxfer = *" (and many other combinations) and all extensions on extensions.conf have the t and T option. But when I'm going to test, it doesn't work. Is there any other file that i have to configure in order to

Hello, We are recording our calls to queues by putting the appropriate options in our "queue.conf". This is all working properly. We would now like to set the MixMonitor option to adjust the caller volume (which is very quiet). With the regular MixMonitor application, we would just add the "v4" option to make it much louder. I don't see a way to set this option when

HI, Anyone knows the current status of JIAXclient? I tried to recompile the sources available in sourceforge but they reference a old java package that I was not able to find. I tried to e-mail the author but seems that his account is no longer valid. I in need of a java IAX client that could be loaded as an applet. I know that is a lot of viable SIP alternatives, but due to NAT/Firewall

Hi, How can you add specific statements into Asterisk dialplan (extension.ael, ...) for attented transfers ? I can see Asterisk sending Transfer or Masquerade events through AMI (in 1.6.1) but I could use an external program to catch those events but I would prefer to use dialplan instead. Any idea ? Regards -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hello, I have the following scenario: 1. VoIP Gateway G400 connected to PSTN 2. Asterisk server 1 (working as IVR) 3. Asterisk server 2 (working as ACD, with several agents connected) I have incoming calls coming from PSTN through the VoIP Gateway to Asterisk server 1 (IVR). When the IVR ends working with the call, transfers it to the Asterisk server 2 (ACD). In Asterisk server 1

Hello, I'm using an AMI Originate command to send a fax. The fax is sent by a script, and I'd like my script to send the fax, wait until it has succeeded or failed, then exit with an appropriate error code (it is driven by a mail system, so the exit code will tell the mail system whether to retry the fax later). The script works great if the fax succeeds, or if the line is busy or

Hello, I ran into an interesting problem earlier today. I have a Unix machine I maintain in a largely Windows shop. They use Windows Backup for their backups, and so I created a readonly share of the entire filesystem with one user, "backup", who is an admin user. This lets them back up the entire Unix machine by attaching to the "backup" share, but nothing can be changed.

Hello! I have been doing some tests with call transfers and I have been looking at the CDRs that Asterisk generates. Scenario 1: A calls B B answers and does a blind transfer to C (using # key) C answers and talks with A Scenario 2: A calls B B answers and does an attended transfer do C (using the phone's transfer key) C answers, B hangs up, and C talks with A For scenario 1, the CDR shows

Problem resolved. This makes it nice and simple to 'flash' an incoming POTS line (ZAP channel) as opposed to the dialplan scripts that I have seen that require tranferring the call, hanging up, and waiting for a call back. That was too confusing for my wife. Now all she has to do is pres *3 and it is done. No transfers. No hanging up. No dial back. extensions.conf [context] exten =>

Hi, I am developing a call recording application on Asterisk 11.2 and have this configuration in my dialplan: [macro-ccdev2-rec] exten => s,1,MixMonitor(${ARG1},b) [outgoing-originate] exten => _X.,1,NoOp(Will send call to ${EXTEN}) exten => _X.,n,Dial(SIP/${EXTEN}@x.y.z) [outgoing-originate-rec] exten => h,1,Agi(agi://localhost/ajpbx.agi?path=uploadrec&callid=${CC_CALLID})

Hello, We have an application where operators will sometimes take an incoming call from a queue, then contact an outside line, do a consultation, and finally do a SIP attended transfer to join the two parties together. We'd like to record the incoming caller's conversation with the operator and the attended part of the outgoing call, but not the unattended part, after the transfer has

Hi all Using asterisk 16.25 I was trying to stop Mixmonitor using features. The code is executed but I realized that I was executing StopMixmonitor from another channel so I opted to use AMI. When I call MixMonitor I store the channel name in a var and then I use StopMixmonitor from AMI sending the stored channel name as parameter. What I've seen is that the app returns failure and going

I've taken the liberty of starting a new thread to discuss the design of the Asterisk CDR mechanism. The discussion has been kindly initiated by murf putting together a proposal: http://svn.digium.com/svn/asterisk/team/murf/RFCs. After reading the proposal I still don't think it's the right way to go. To my mind adding more channel variables increases the complexity in a situation