similar to: Listening on conversations for training?

I was asked today if we could somehow have a trainee on the phone with a supervisor conferenced in, but somehow have it so anything the supervisor says is only heard by the trainee and not the customer. Is there a feature like that?

Hi, You can try ChanSpy http://www.voip-info.org/wiki/view/Asterisk+cmd+ChanSpy. Idris _____ From: phil.dawson@marnock.com [mailto:phil.dawson@marnock.com] Sent: Wednesday, June 21, 2006 12:23 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Monitor a particular SIP call for training purposes Hi, I've been asked if it is possible to allow a user to

Hi, I'm planning on migrating someone who uses a very mature system. They would be logging in either as AgentLogin() or AQM. The main requirement however, is: The supervisor will have a control panel, where he will see how many of his agents are on call. If they are, he can "right-click" on the agent and get the options Call Monitor (where the super just listens in on the call,

Hi, I`m trying to use Chanspy for a customer that wants to listen to his employees so he can train them better (or so he claims). In any case, it looks simple but there is something I`m not doing right. When a call is incoming, I set SPYGROUP using Set(SPYGROUP=1234) When I use, on another phone, Chanspy(|qg(1234)) Which should allow me to listen to conversations that hit the first (Set

An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040715/b37cee4b/attachment.htm -------------- next part -------------- ? Hi friends I have some doubt in connecting my firefly3rd party softphone from windows machine to asterisk server in linux . My asterisk is behind the "Port Restricted NAT". I am using STUN server to cross the

Dear R-help, Please could I have some quick guidance on what I'm doing wrong when trying to instal R software? (I have read the R-FAQs and instructions, and watched youtube instructional videos on installing R, but they didn't help) I've attached screenshots to hopefully make what I've done clearer. Basically, R doesn't seem to be installing correctly and I can't figure

I installed a Centos 4.x system using a lvm install across four HDDs. It is my first install using LVM. System had a power-failure and stopped booting up. A new trainee simply took out the HDDs and restarted the file-server on a fresh HDDs. Now the problemis that the four HDDs have data. But the order of the HDDs (of install....1st primary, 2nd primary etc.) is unknown. Earlier we used to boot

Hi, I have a bug and I don't find it. Can u help me please. In attachement : - My script file : CPU_study.txt - My data sample file : a.txt When I use it, the error message is : > source("H:/R/_workspace/CPU_study_1.R") Erreur dans "[<-"(`*tmp*`, i, k, value = numeric(0)) : rien ? remplacer (= error in ... nothing to replace) I try a lot of thing but it

Hi, I'm using SIP users of the form 'ab_12345' (two letters, underscore, 5 digits). ChanSpy is working fine for listening in to conversations initiated by these channels, and I can use '*' to randomly switch channels. However, is there any way in this scenario to be able to switch ChanSpy to a specific channel by typing in a ...# key sequence during a spy session?

I have a network of about 100+ users with a Samba 3.0.25 server with an LDAP backend that I configured myself (with some help). Recently I have had to add about 300 more users to my system and now I need to get a slightly less technical person to help me manage the accounts. I've been happily using smbldap-tools all of this time, but when I showed what I do to my hapless trainee, her eyes

I used ChanSpy( ) recorded some test conversations. It has .raw extension. What kind of audio file is this? How can I play it? Gary -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20071113/dea0f584/attachment.htm

Hello list I am having an issue with Chanspy/SIP that I?m hoping someone has come across and resolved in the past. I am sending calls that come in TDM through T1 ZAP channels and go out to a SIP trunk. If I spy on the SIP channel, I can hear the person on the SIP side of the call just fine, but the person on the ZAP channel fades in and out. If I spy on the ZAP channel, and can hear

Hi, All I have a linux system of Mandriva-2007 with R version 2.3.0 and MySQL with 5.0.0. I have also got DBI-R database interface version-0.1-11 installed on my Linux system.While installing RMySQL package version 0.5-11 but facing the problem mentioned below . * Installing *source* package 'RMySQL' ... creating cache ./config.cache checking how to run the C preprocessor... cc -E

Hi, I'm having trouble getting a logon script to work... I have created a DOS batch file (timesync.bat) and placed it in the scripts directory of the server. The file contains only one line - net time \\ptlserver /SET /y My smb.conf "Globals" section is:- [global] workgroup = PTLTRAIN netbios name = PTLSERVER server string = Llandrindod Trainee Server encrypt passwords = Yes

hello list, i use chanspy with the code below [app-chanspy] exten => _007.,1,Macro(user-callerid,) exten => _007.,n,Answer exten => _007.,n,Authenticate(1111) exten => _007.,n,ChanSpy(SIP/${EXTEN:3},dqs) exten => _007.,n,Hangup i have a question related to chanspy i have created extension from 100 to 300 and i will give the permission with group of extension i want to use

thank you so much it work you must add 1 like below [app-chanspy] exten => _0071XX,*1,*Macro(chanspy,1234) exten => _0072XX,*1,*Macro(chanspy,5678) exten => _0073XX,*1,*Macro(chanspy,8910) best regards. 2015-03-11 19:48 GMT+00:00 Carlos Chavez <cursor at telecomabmex.com>: > On 3/11/15 12:48 PM, Salaheddine Elharit wrote: > >> hello list, >> >> i use

How can i activate "ChanSpy" to spy on a dedicated extension? I see the following in "/etc/asterisk/extensions_additional.conf" [chanspy] include => chanspy-custom exten => 501**,1,Chanspy(801) exten => 501**,n,Hangup exten => 502**,1,Chanspy(802) exten => 502**,n,Hangup But when i try to call "501**", it doesn't give any response. Thanks.

Hi, Is it possible to monitor conversation of logged in Agents? Currently I am using ZapScan to monitor incoming calls, but I would like to monitor individual agents. raj

Hello, ChanSpy can not be used on a Channel that is being recorded with MixMonitor. How can I verify if a channel which I want to spy on, is currently not being recorded ?! Kind regards, Jonas. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120202/7954fe9e/attachment.htm>

Anyone know why chanspy was not included in asterisk distribution as of October. ? I tried patching my current 1.0 but seems the patches are for an older version. I posted a bounty of $250 to get this to work with the newest stable. Needs be able to monitor bridged sip calls with or without a monitoring beep. Thanks John Bittner Simlab.net