similar to: Polycoms lose registration and won't re-register

hi there I'm setting up asterisk@home and I'm using Polycom IP 500 phones. When I call a number that has a digital receptionist (i.e. "dial 1 or such and such, dial 2 for this and that...") the Polycom doesn't seem to send the extra digits. When I try it with X-Lite things appear to work fine, so I think the problem is with the Polycom configuration. Here's some

Hi all - This isn't really directly Asterisk related, but has anyone successfully set up a Polycom phone to register two lines on two different Asterisk boxes? I can get the first line to register, but the second one does not. I can still place calls from that second line, which indicates to me the server, user, and secret are correct. I'm running the newest 2.6 series firmware with the

I was hoping that someone may be able to shed some light on some issues I'm having on trying to get an Asterisk test server up and running. At the moment I have the basics, two Polycom hard phones (301 & 601 with expansion unit (which oddly will not power up)) that can call each other, log into voicemail (one touch) and have custom directories & buddy lists. Unfortunately some of the

I'm evaluating using Polycom phones for our call center and I've set up my first phone (a SoundPoint 560) to give it a try. The phone is working and can successfully place and receive calls. But every minute, there's an error in the log file: chan_sip.c: Registration from '<sip:6193644850 at jtsd05>' failed for '192.168.200.99' - Username/auth name

I'm stumped on this one and any help would be greatly appreciated. I'm just trying to get my Polycom 601 to have multiple extensions on it. For example, on line 1 I want extension 21, on line 2 I want extension 22, and on line 3 I want extension 23. Ideally I'd actually have each extension appear on 2 lines and therefore filling up all 6. I should be able to do that with the

We are having an issue that I have been unable to figure out how to resolve. I think its related to the Polycom Phones and not the Asterisk configuration, but I'm not positive. We have several Polycom 500/501/601's on both a LAN and at employee homes. The problem we are having is if our internet connection goes down the Local LAN phones loose their connection to the Asterisk Server.

Hi, One of my users is in trouble with his polycom phone hooked to an asterisk server. The phone works fine for a few days, and then disappears from the registered sip peers in asterisk. The user is able to place outbound phone calls, but can't receive incoming calls until the network plug is unplugged/plugged. Working line XXYYZZAA24/XXYYZZAA24 10.50.5.186 D A 5060

I set up hints and presence monitoring on some Polycom phones connected to an asterisk server with the expectation that the phones that are "watching" other extensions would be notified when the other extension sis ringing, in addition to the other statuses (on the phone, statuses set by the user on the phone, not registered, etc). I can see when the line is in use, and when it is

Hi, I'm having trouble setting the ringtone on my Polycom 501. The relevant entry in extensions.conf is: exten => 801,hint,SIP/creative1 exten => 801,1,SetVar(ALERT_INFO="Test") exten => 801,2,Dial(SIP/creative1,20,Ttr) In the sip.cfg: <alertInfo voIpProt.SIP.alertInfo.1.value="Test" voIpProt.SIP.alertInfo.1.class="13"/> and <TEST

I am trying to configure a Polycom IP4000 for use with Asterisk 1.4.5 on a flat local network. I followed the provisioning guides that I found on the Web, and I have the phone downloading bootrom.ld, sip.ld, and a bunch of configuration files. This all works properly. However, I receive the following error: NOTICE[27345]: chan_sip.c:14725 handle_request_register: Registration from

Hi, I've been meaning to fix my non-working paging feature here for a while, and I've just spent the last 5 hours looking at many, many web pages that all say the same thing. I am using Asterisk 1.6.2.18 and Polycom phones, both older (501 with "latest" legacy 3.1.7 firmware) and newer (335 and 650 with latest 3.3.1f). I have changed the correct values in sip.cfg like

Hi All, Can someone please advise me about configuring my Polycom IP600? I have an account with a SIP based IP Centrex provider. The basic SIP info and line 1 config points to them. That's working fine. I'd like to register line 2 with my own asterisk server. I've tried putting the basic registration info in the line 2 configs...but the phone never registers. Not certain how to

I'm trying to figure out how to allow an extension to register more than once. For instance, I have all of these 4 line IP phones that I use with Asterisk and I would like to have a persons extension (say 101) ring at all four lines so that if the person is on the phone they can take another call, but it appears as though if you try to register the same extension more than once then the most

Hi Guys This has been discussed a little in the list before so my apologies for sendig it again but I have done what others have done in the list but to no avail. I have configured Asterisk to send the callerID of extension phones as "firstname lastname" and that seems to work well and extensions show calls originating on other extensions in this format. I set the following in

I'm having some trouble with Polycom Soundpoint phones. I have had good luck deploying them on a local network, but now I've tried putting some in place which access their * server across the network. The * server is on a public IP and the polycoms are behind a NAT on a cable modem broadband connection. Every so often I get: May 27 16:12:08 NOTICE[29728]: Peer 'Polycom1' is now

Hi Andrew - > I have a need to be able to identify incoming calls based on some factor > (could be time of day, caller ID, dialed number, it doesn't matter.) -- > Assuming Asterisk can differentiate between the calls I want, how do I inform > the IP501? There are "only" three line appearances -- I can't simply just > ring a different appearance since there

Hi Everyone, Configuring a Polycom conference bridge IP 5000 to connect to Asterisk. For some reason I don't see any SIP packets coming in to Asterisk at all. I don't want to use XML or ftp etc for now and just use the Web Interface to get it going with basic features. But the Web UI is a bit confusing with SIP and Line tabs. I have put this on the web interface: SIP > Outbound

CVS Head from 07/07/2005 I'm trying to make an IP-501 auto answer a call. exten => 301,1,SetVar(_ALERT_INFO="Ring_Ans") exten => 301,2,SetVar(ALERT_INFO="Ring_Ans") # Tried both combinations exten => 301,3,Dial(SIP/5001,15) exten => 301,4,Hangup Sip.cfg for Polycom phone <alertInfo voIpProt.SIP.alertInfo.2.value="Ring_Ans"

In ipmid.cfg I have: <G3INTERCOM se.rt.10.name="G3INTERCOM" se.rt.4.type="ring-answer" se.rt.4.timeout="1000" se.rt.10.ringer="7"/> In sip.cfg I have: <alertInfo voIpProt.SIP.alertInfo.1.value="G3INTERCOM" voIpProt.SIP.alertInfo.1.class="10"/> I set up a test extension: exten =>

Hi all, My company has pretty much standardized on Polycom phones and I am in the beginning phase of writing a GUI for administering/managing polycom provisioning at multiple sites which we intend to release as OS. I've started studying the docs and I'm having trouble understanding the following xml attribute: voIpProt.SIP.requestValidation.x.request.y.event I understand what it