similar to: ACD Distributed Scenario....

Displaying 20 results from an estimated 2000 matches similar to: "ACD Distributed Scenario...."

2006 Jun 15
5
DUNDi Not Able to HandleComplexFailoverSituations
> -----Original Message----- > From: Watkins, Bradley [mailto:Bradley.Watkins@compuware.com] > Sent: Thursday, June 15, 2006 10:36 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: RE: [Asterisk-Users] DUNDi Not Able to > HandleComplexFailoverSituations > > > Is it possible for you to explain in more detail the > situation involved.
2006 Jun 15
1
Distributed ACD Queues
It seems that I am having a heck of a time explaining my attempts at distributing ACD Queues to the list. Here's one little problem, that's only a piece of the puzzle. dundi.conf: 180q => global_dundi_q_pbx1,100,IAX,dundi1:${SECRET}@${IPADDR}/${NUMBER},nopartial 180q => global_dundi_q_pbx2,200,IAX,dundi2:${SECRET}@${IPADDR}/${NUMBER},nopartial 180q =>
2006 Jun 15
4
DUNDi Not Able to Handle ComplexFailoverSituations
Is it possible for you to explain in more detail the situation involved. I'm still thinking that what you're trying to achieve can be done at least with the help of DUNDi weights, but I still don't think I have a full grasp of the solution you're crafting. Regards, - Brad -----Original Message----- From: asterisk-users-bounces@lists.digium.com
2006 Jun 14
6
DUNDi Docs
Does anyone know where I can find some good DUNDi docs? The ones are dundi.org are absolutely horrible. The examples in dundi.conf are pretty much useless. I still can't figure out why Digium can't write some good documentation. It's their 'baby' after all. This really drives me nuts and pisses people off in general. I've been dicking around with DUNDi for over 6 months and
2006 Jun 14
4
DUNDi Not Able to Handle Complex FailoverSituations
Who said I was a C programmer? -----Original Message----- From: Terry Wilson [mailto:otherwiseguy@gmail.com] Sent: Wed 6/14/2006 6:03 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Cc: Subject: Re: [Asterisk-Users] DUNDi Not Able to Handle Complex FailoverSituations pbx/pbx_dundi.c in dundifunc_read(). shouldn't be too hard to have it set some variables (i.e.
2005 Aug 08
0
queue-hold time + weight in astersk+acd
Hello list, There seem to be some problem with the ACD of asterisk where when we use this parameter in queues.conf . We could not get any announcement as expected. Iam useing the latest CVS-head Even weight also doesnot seem to work properly I tried like this where we have two queues one with 100 weight and another with 200 as weight when both enter into the queue when queue is empty when
2012 Feb 10
0
distributed queue information over several Asterisk nodes
Is it possible to distribute QUEUE information among several Asterisk nodes in a "multimaster" or "load balancing" setup? I haven't tried this yet but if one uses realtime with a clustered multimaster database and the queue agents/members are fixed SIP channels (eg. SIP/100) then I guess that the Queue app will be able to contact the member no matter to which Asterisk node
2007 Apr 23
1
problem with 3-way conferenicing
Hi, I am trying to achieve 3-way conferencing taking hint from wiki link http://www.voip-info.org/wiki/view/Asterisk+n-way+call+HOWTO Here is the scenario: 1. user "ua1" calls user "ca1" 2. "ua1" then presses the feature code "*0" to redirect "ca1" to conference room 300 3. "ua1" then dials the user "33" 4. user
2008 Apr 04
0
Forking using Openser And Asterisk
Hi All, I am stuck with an issue in the Openser+Asterisk Forking. In this solution we are using Openser as the Registrar. Hence it will store all the contact bindings along with the q values for a given user, say ua1. The current setup is such that the INVITEs are sent to Asterisk by Openser and Asterisk sends out the INVITE. Now if ua1 is registered with two different contacts having
2006 Feb 15
0
queue_log analysis
Hi, I am running a call center based on Asterisk and building some statistics based on the queue_log file. I have some doubts about it that maybe you could help (actually, maybe these doubts are suggestions for enhancements!): 1st Scenario - Agent receives the call, and puts it on parking for somebody else to pick it up. Parking # 7000 (for attender transfer)
2005 Feb 24
0
Question of SER to Asterisk to PSTN
Dear ALL: My scenario lists below: Assume: UA1 with sip id "1011" And dial number to PSTN is "0939749xxx" There is no modification rule at my CISCO. (It will not change any dialed number) UA1 ==> SER ==> UA2 (SIP to SIP) UA1 ==> SER ==> Asterisk ==> CISCO 5300 ==>
2008 Apr 03
0
NAT when outbound call leg is not a local subscriber?
Hi, I have been experimenting with NAT and Asterisk a bit now. Though I have made progress along the way, I have come across the following problem. I'll really appreciate if anyone can provide me any help or pointers. Thanks! Successful Scenario: ------------------- All sorts of NAT calls are successful with full two-way media when both end points are locally subscribed users. Problem
2006 Jun 26
1
Email notification
Is there a way to get asterisk to send you a email when it looses or an extension doesn?t re-register Roger Workman Business Development Upperclassman/Universal Holdings LLC Voice: 304.324.3800 Fax: 304.324.3801 ICQ: 4447584 Website: http://www.upperclassman.net Billing Questions: billing at upperclassman.net Rental Questions: rentals at upperclassman.net Maintenance: help at
2006 Jun 26
7
'500 Internal Server' Error on SIP NOTIFY
Is anyone getting '500 Internal Server' errors back from their Polycom phones when Asterisk sends a SIP NOTIFY message to them? I called Polycom tech support, who where utterly useless. Of course Polycom won't officially support it anyway, as they only support Asterisk Business Edition. We're using 1.2.9, but it's been ocurring for quite some time. We have about 35 phones and
2005 Mar 13
0
Doubt about asterisk NOTIFY
Hi, We are using asterisk version 1.0.5. We have registered two UA's with asterisk. (Registration was successful) UA1 <-------> * <--------> UA2 Now, UA1 subscribes for UA2 to asterisk. asterisk sends NOTIFY to UA1 with UA2's state as open. But if UA2 gets un-registered then, asterisk is not sending NOTIFY to UA1. But when there is state change from UA2, asterisk is
2008 Jan 13
2
Question about queues and the definition and agents
Paul wrote > >;Pause/unpause Queue >exten => 424,1,PauseQueueMember(|SIP/${CALLERID(num)}) >exten => 424,2,Playback(unavailable) >exten => 424,3,Hangup >exten => 425,1,UnPauseQueueMember(|SIP/${CALLERID(num)}) >exten => 425,2,Playback(available) >exten => 425,3,Hangup > Following your suggestion and a number of postings and articles I have
2010 Nov 19
0
help with annoying warning message: Asked to transmit frame type ulaw, while native formats is 0x2 (gsm) read/write = 0x2 (gsm)/0x2 (gsm)
Hi all, i have a little problem to understand this warning message, it's annoying and it cause a lot of spurious in the log files. Im working with this scenario: a sip outgoing trunk (Trunk-out) that support only ulaw and all calls are always routed to this. a list of sip UAs that potentially can use any codec apart g729/g723. I setup the asterisk to do as mediaproxy so directmedia=no and
2007 Dec 07
0
Asterisk is not adding Via field
Hi, I am trying to integrate asterisk with openser for a simple call. I am facing some issues with Asterisk. Below is the explanation: I have a UA1 sending invite to UA2 through Openser and Asterisk with the below sequence. Sequence is UA1->OpenSER->Asterisk->Openser->UA2 When Asterisk gets the INVITE, the INVITE contains two Via headers, one of the UA1 and
2003 Sep 26
3
An interesting call path observation..
This is not really a problem just something I noticed in my testing.. When two or more Asterisk servers are connected by IAX2 trunks it does not make use of any "shortest path" type system.. (maybe this is still planned somwhere down the line, but may come in handy to those who have multi asterisk installations) Here is the setup.. UA1--- Asterisk1----[IAX2 Trunk]---Asterisk2---UA2
2006 Jun 20
8
fail to make call
Hi I have the following configuration | UA1 --|------ asterisk1 -----------------------+ UA2 --|------ asterisk2 -----------------------+ DB UA3 --|------ asterisk3 -----------------------+ UA4 --|------ asterisk4 -----------------------+ | All UA is located in the same area. A seperated PC is used as a centralized DB for storing a common dial plan, user account and register