similar to: ExternalIVR

I have an Perl AGI script that acts as an IVR for my Asterisk box. Basically, it simply plays audio files to the caller, collecting DTMF input and logging every DTMF input into a database table, simply to document every step or option selected by the caller. One thing is that in addition to playing audio files, it also, at some point, plays SayUnitTime command. This IVR has constantly

Can anyone recommend a company that does professional Asterisk recordings for things like IVR, greetings, MOH, announcements, etc? Thanks, Waldo

I'm wondering if anyone can recommend one over the other. I'm mostly interested in running open source solutions, so I would prefer if your recommendations are within the open source arena. Basically, I contemplated the idea of using SER as a NAT Helper and possibly as a SIP server for a portion of our user base. We prefer to have Asterisk in the mix because of the additional

I was reading on the wiki different possibilities of automatically restarting asterisk every so often. In some places, people mention they restart it once a day other on shorter or longer intervals. I believe the main reason people are doing this is because of possible memory leaks. I'm running a system for IVR services. It's not a heavily loaded box, but there is almost always

Hi all, Assuming 1.0.7 is the latest stable version, how/where can I find out the different CVS revisions available and a description of what has been patched/updated in each CVS revision so I can decide whether to leave my 1.0.7 installation as is, or if I need (or think I need) to patch it with a CVS version? Thanks, Waldo

I'm looking for an inexpensive way to connect 20 analog phones to asterisk. I could get a bunch of Linksys or Sipura boxes but was wondering if there is a more cost effective way? I came across the Mediatrix 1104 and even the Mediatrix 1124 but that comes out to be almost $100/port. I might as well buy inexpensive IP phone. Does anyone have any suggestions? Thanks, Waldo

Hello list, We have some kind of a problem with our Asterisk installation. We want to be able to publish different caller id when placing outbound calls through the PSTN. We have Asterisk with TE410P and T1 from FDN Communications. The problem is that all our outbound calls show our main number, regardless of what we set with SetCallerID, even using CallingPres with all possible

I was playing today with the different queueing strategies in queues.conf when I noticed the following behavior. I have 4 agents defined in a queue in queues.conf. These agents login using AgentCallbackLogin. The strategy in the queue is set to leastrecent. I place four calls into the queue and * sends only one call to the least recently used agent. If that agent does not pick up, the

Hi list (again), I have another question which I have not been able to resolve from neither the wiki nor Google. I've been able to configure a multi-tenant setup of asterisk for 2 small call centers with no problem, by simply playing with contexts (which I guess is how everyone else is doing it). The problem I have is that I've only been able to configure one global agents.conf

I have two asterisk machines. One of them has a Digium board (server A) and the other is simply using ztdummy (server B). Server A is running on Debian and Server B is running Gentoo. Server A is running Asterisk CVS-Nv1-0-7-06/01/05-01:27:25 and Server B is running Asterisk 1.0.7. The problem I have is that when I try to transfer a call into a meetme room in server B, it simply hangs

I'm planning on setting up some remote agents and before doing so, I did some simple PING tests to measure latency. The average latency I got was 250ms. Does anyone have experience in terms of quality of calls when there is such high latency? Can anyone comment? Thanks, Waldo

I was reading on the wiki that Asterisk runs very solid on NetBSD. Can anyone comment? What is the definition of solid? Who is running Asterisk on NetBSD and which version of Asterisk are you running? Also, I know there is limited support for Digium cards on NetBSD, but is there any support at all? Would a TE410P work in NetBSD? I want to build a very simple VoIP to TDM gateway. My idea

I was browsing the applications developed in zaptel and came across zttest. After I run it, I get the following: Opened pseudo zap interface, measuring accuracy... 99.975586% 99.987793% 99.987793% 99.987793% 99.987793% 100.000000% 99.987793% 99.987793% 99.987793% 99.987793% 99.987793% 99.987793% 99.987793% 99.987793% 99.975586% 99.987793% 99.987793% 99.987793% 99.987793% 99.987793%

I'm having trouble with ExternalIVR's socket connection. Is it working in the current 1.6.0 trunk? I'm getting this error: Executing [s at ck987_externIVR:1] ExternalIVR("SIP/itp_jnctn-0000006c", "ivr://127.0.0.1:9012") in new stack [Feb 21 13:38:12] NOTICE[15864]: app_externalivr.c:631 eivr_comm: SIP/itp_jnctn-0000006c: stderr: Failed to execute

I've opened a few bugs on ExternalIVR and added patches. The biggest issue is: https://issues.asterisk.org/view.php?id=16174 [patch] ExternalIVR does not handle arguments in a consistant manner Basically, this optimizes and fixes several different ways of calling ExternalIVR. If there is anyone who is using ExternalIVR today and/or is willing to test these patches I would appreciate the

Hello! I have developed an IVR using AGI and so far it works great. I'm using Cepstral voices, but now want to use the voices from AT & T that are on a Windows server to be heard best. With cepstral what I do is to generate audio files from shipping and this text I reproduce this method it has worked very well. Now, try to do the same by creating the audio file in windows with the

I installed Asterisk on Gentoo using emerge. At first, emerge tried installing version 0.9 but reading the wiki showed how to get the latest stable. I'm running Gentoo kernel 2.6.11-gentoo-r9. Asterisk seems to be working just fine, but I'm concerned that since I don't have any Digium hardware, I may need a timer source. When I executed emerge zaptel, it installed zaptel 1.0.7

Hi guys, I'm testing the sending of a URL to an XLite softphone when a call is in queue. See the output of the CLI below: -- Executing Queue("Zap/69-1", "q_sample|tT|http:// www.google.com/") in new stack -- Started music on hold, class 'default', on Zap/69-1 -- outgoing agentcall, to agent '1000', on 'Local/ 1000@agents-1b94,1'

Has anyone had any experience with the Soyo G688 phone? I'd like to use it as a agent's phone. Is it reliable? How well does it work with *? How's the quality? Features? Thanks, Waldo

I'm looking for a good, reliable, and cheap 4-port FXS ATA. Does anyone know of one that works with Asterisk? Thanks, Waldo