similar to: queue and service period

Displaying 20 results from an estimated 2000 matches similar to: "queue and service period"

2005 Jan 29
0
RE: Asterisk-Users Digest, Vol 6, Issue 463
Folks, Eric is spot-on--both phones are happy with the modified ${CALLERIDNAME} value since I removed the quotes in the call to SetCIDName(). I've replace my calls to SetCallerID() since I think using SetCIDName() is cleaner. Cheers, Rob > -----Original Message----- > Date: Sat, 29 Jan 2005 16:44:16 -0600 > From: Eric Wieling aka ManxPower <eric@fnords.org> >
2005 Mar 25
1
2 companies - one asterisk
I have working with a polycom IP500 phone. I like the idea of having each line button on the phone as a separate sip device. If I understand it right, each phone could have three extensions (one for each line.) This would be great since I could then use the dialplan to forward calls to the desired extension. I envision something like this: Extenson 101 - Company-A Extension 102 - Company B
2005 Jul 11
1
ASterisk@home + Broadvoice = Almost working installation...
Hello Guys, I'm somewhat of a newbie and am desperately seeking for some help... I've managed to get asterisk up and running on my server, and signed up with a broadvoice account... I'm having no problem dialing and communicating between extensions, but whenever anyone tries to call my broadvoice account, they are greeted by no ring or anything, but rather simply a direct to
2005 May 12
1
ast_yyerror - 'space' in Caller-ID - string comparison
I've some code to manipulate incoming Caller-ID - so its suitable for replying to... [sipdef] exten => s,1,NoOp(FWD SIP: "${CALLERIDNAME}" <${CALLERIDNUM}>) ; Alter incoming calles from pulver - add a '87' exten => s,2,Gotoif($[${CALLERIDNAME} = ${CALLERIDNUM}]?3:4) exten => s,3,SetCIDName(87${CALLERIDNUM}) exten => s,4,SetCIDNum(87${CALLERIDNUM}) exten
2006 Apr 23
1
call queue problems
Hi everyone I am having problems with my call queue We currently run a customer care call center which has attendants login during the daytime. Customers who call the 'customer care line (a specific number) always get routed to the cutomer care queue (called 124). After hours, staffs of the Network operating center provide customer care services for customers who call in after the last
2005 Sep 13
1
SetCIDName question
Hi all, I tried to set the calleridname of an incoming call to get different incoming labels displayed for different incoming numbers. This does work for hidden number-calls so I can set the displayed CIDName on my cisco7960 from "CID withheld" to "abc CID withheld" If the incoming CID isn't hidden it works to use SetCallerID but not to change only the CIDName with
2005 May 28
1
cmd curl crashes asterisk:
I recently began using the curl cmd to do an external callerid lookup on my own customer database. I've noticed certain lookups will cause a crash and not show anything in the messages file or the console. The curl command is connecting to an external webserver which has a oracle db connection. The file its hitting is PHP and does a very simply lookup showing the text like "C1234 Bobs
2004 Nov 24
3
Haven't got a clue ...
On how to even search for this "feature" as I have no idea on what it can be. I've got a meridian linked to * (by EuroISDN) which is linked to a ISDN30. I can make calls from the meridian, and receive calls into the meridian. Great stuff. However, if someone dials an invalid number, then instead of hearing a "three tone", the line just drops and goes dead. The console
2005 Jul 20
1
Agent Penalty
Can anyone shed any light on an issue with agent penalties? I have 2 queues set up with agents working both queues, but where agent 1 should have a penalty for queue 2 and agent 2 should have a penalty for queue 1. When a call is sent to either queue, it rings agents with and without penalties at the same time. I set up a second system and cannot replicate the issue on the test system. I
2004 Sep 02
5
Any way to _always_ execute certain commands in a dialplan context?
I've got a need to do something like the following: [foo-context] exten => _.,1,SetCIDNum(123) exten => _.,2,SetCIDName(XYZ) include => local include => tollfree But of course, this example won't work. The goal here is this: if a call ends up being handled by the "local" or "tollfree" contexts, I want those SetCID*** commands executed. Otherwise, I
2005 Jan 29
1
Subject: RE: Q: Can I over-ride the value of caller ID
>On Sat, 29 Jan 2005 12:53:11 -0600 > -----Original Message----- >From: <asterisk@draughon.org> >Subject: [Asterisk-Users] RE: Q: Can I over-ride the value of > ${CALLERIDNAME} ? >To: <asterisk-users@lists.digium.com> >Message-ID: <001a01c50633$d9e10a30$6701a8c0@calhoun> >Content-Type: text/plain; charset="us-ascii" > >Folks, > > Many
2005 Jan 27
2
Q: Can I over-ride the value of ${CALLERIDNAME} ?
Folks, I'd like to change the value of ${CALLERIDNAME} for incoming PSTN calls from certain numbers, but haven't found a way that works. The goal is to provide more informative names on my phones' caller ID displays--e.g., I would prefer to display "ROB CELL" instead of "CELLULAR CALL" when I call home from my cell phone. This is what I tried in the context
2005 Jan 26
1
Inbound analog Telco line not answered
I have an X100P clone hocked up to an analog line of my PRI. I can use it to dial out. but when I call the extension it answers and says "GOODBY" I have a Livevoip DID which successfuly rings to ext 202 I am using asterisk@home and through the AMP inface the line should ring to ext 202 Below are Asterisk Messages, Extensions.conf and Extensions_additional.conf Extensions.conf
2005 Jan 17
0
Multiple Line Caller Id With Polycom IP500
Greetings, I'm wondering if it's possible to display line breaks with caller ID display. I have the Polycom ip500 phone, and what I am trying to accomplish is instead of the phone saying 'Incoming call from: name/number' i want it to appear on the phone like this Incoming Call from: Menu Context last in Name Number I tried using \n and \\n between the variables (${VAR} \\n
2005 Feb 26
0
'asterisk' displays on 2nd line (CID Number Line) on Cisco 79x0 phones
I have found that I can make the phones display any one word on this second line by adding a fromuser=<word> in sip.conf. This really isn't good enough though. When you look at the received calls or missed calls directory, each item has two lines, the first is the CID name, and the 2nd is supposed to be the CID number. However, if it is asterisk, or some other word, when you hit the
2006 Feb 27
0
voipstunt can't get call in asterisk
Hi, does any know why? i can make call out with my asterisk and voipstunt but i can't get call in on my voip in number i get rejected. if i use Sipura without asterisk i get in calls here is my sip.conf ---------------------------------------------- [general] useragent=nedi port=5060 context=default ;tos=lowdelay disallow=all allow=ulaw allow=alaw allow=gsm allow=g726 language=de
2006 May 16
1
error leaving voicemail in multiple VM boxes
Has anyone seen this (version 1.2)? The following dialplan should result in the voicemail message being delivered two both mailboxes (5555557426@context_name and 5555557427@context_name); exten => 0,1,SetCIDName(OPER ${CALLERIDNAME}) exten => 0,2,Dial(SIP/5555557423&SIP/5555557424&SIP/5555557425&SIP/5555557426&SIP
2005 Jul 11
0
zaphfc / incoming call - error 6
Hi Folks, I've Asterisk Bristuffed up and running behind an Auerswald Commander Basic ISDN PBX on the internal ISDN Bus (BRI/PTMP). The HFC Card works marvelleous for outgoing calls (as the parallely installed avm fritzcard with chan_capi does), but when I'm trying to call in, I get a short ring signal and then the connection is terminated. This does not happen with chan_capi and
2005 Jul 07
1
Queues and busy agents problem
Hi I have a problem with the queues on Asterisk. The setup is Asterisk@Home v1.0 with Asterisk 1.0.7. I have 1 queue (4500) set up, with leastrecent strategy. There are no agents configured in this queue. Agents log in by dialing 4500* on their phones. All incoming calls are sent to the queue. Calls wait 120 seconds in the queue, and are then sent to voicemail extension 310. My problem is
2004 Aug 31
2
limit the length of extensions
How do I limit the length of an extension? In my test IVR/Automated Attendant (whatever it's called), at the beginning it plays "if you know your parties 3 digit extension, you may enter it now) and then it gives a list of options. If the caller puts the 3 digit extension, it goes through fine, if they press 1, or 2 it goes to the selected menu option, but if they dial 91235551212 it