similar to: (Un)PauseQeueMamber usage

One of my friends is facing this problems and I could not find any solution to that. Hence this post. In her Asterisk PBX, she has programmed about 10 agents, and strategy is rrmemory. Everything works fine. When an agent has received an ACD call, another call is not presented to him as long as he is on the ACD call. However when an agent has made an outgoing call, he is still presented another

Hi, I wanted to use the same extensions for Pausing and UnPausing queue members. Is that a variable that is set up with the agent status (on call, available, not logged, paused) so that I could use it to make some logic in this extension? exten => 111,1,Set(AGENTEPARADESLOGAR=${$[AGENTBYCALLERID_${CALLERIDNUM}]}) exten => 111,2,PauseQueueMember(|Agent/${AGENTEPARADESLOGAR}) exten =>

Ok, I'm tearing my hair out trying to get Asterisk moh streaming to work. After several hours jerking around with icecast and muse, I tried to point my asterisk system directly at two streams I know work. This is what extensions.conf has: [default] mode=quietmp3 directory=/var/lib/asterisk/mohmp3 [stream2] mode=custom directory=/var/lib/asterisk/mohmp3-empty

Anyone know if - it is possible to limit 1 agent per extension where the last agent to log in overrides any previous agents or - a Command/application to clear all agents logged in on extension Does this look like it would require a custom mod to do it? J __________________________________ Discover Yahoo! Get on-the-go sports scores, stock quotes, news and more. Check it out!

Hi, I would like * to treat a SIP extension as a normal extension, when it comes to the busy functionality. In other words, if someone tries to call the SIP phone and there is already an ongoing conversation, the new caller should get a busy message/tone Is there any parameter that I can set? Is this something that should be configured at my softphone? Best, PHM

I've had my * setup installed with an X100P card for a couple of weeks and it's great fun! I'm even giving a demo to the local Linux group in a couple of days. But I have a snag. I have the X100P on a shared line, and configured to wait for 20 seconds before answering and doing the auto-attendant/voicemail dance. My problem is I can't find an application command to cancel the

I'm having trouble setting the outbound caller ID on calls I make from my PRI trunk group. The PRIs are served out of a 5ESS. Telco has set the PRIs up for user provided caller id information, so I believe I just don't have it set up right in my dialplan or something. I can't seem to find an example of setting the outbound caller ID specifically for a 5ESS. Does anyone have an

Thanks to this thread, we got it working too... but have a question... Once this is setup... does it stream forever, or does the stream only start when someone goes on hold/into a queue/etc? If it streams forever, at 24k... it looks like over 7GB/month in bandwidth... so we're not going to want to do that if a) it streams constantly and b) my math is correct. Thanks, Doug >

Sorry for posting this again, but it seems to have become attached to another thread. Guess I replied to another message instead of starting a new one... Hi, I'm trying to setup a call forwarding rule so that when an extention doesn't answer the call is forwarded to my mobile. I'm using voiptalk.org for incoming and outgoing calls and SIP phones for extentions (so all IP based -

I'm running 1.2.9.1, and I can't get caller id dialplan matching to work. When calling from 9220370 to 1234, the following does not match. exten => 9220370/1234,1,NoOp(${CALLERIDNUM}) exten => 9220370/1234,2,Answer exten => 9220370/1234,3,Playback(tt-weasels) However, when calling from 9220370 to 1234, this DOES match. exten => 1234,1,NoOp(${CALLERIDNUM}) exten =>

Hello, CDR fans! I'm looking at some issues brought forward over time: 12726/10668: someone wants me to revert the changes I made via bug 10668, last Sept; (that's they are messing him up. And I didn't do the change suggested in ForkCDR, for fear of lousing up folks depending on current behavior. Which probably sparked: 11721 :

Hi! I have a question about agents in asterisk. In first place, agent login to asterisk (from the telephone) The question is: Can an agent take a break (using a function *(some number)) from the phone? Thanks to all Regards -- Ing Francisco Roqu? 3Tech SRL Plaza Paso N?92, EP B Buenos Aires, Argentina. www.3tech.com.ar

Hey all! I'm trying to do a bit of logic here so that a user only has to dial one code to pause/unpause in a queue (e.g. *0 will (un)pause depending on the users's state). My logic looks fine to me but every time ${PQMSTATUS} shows up empty. Here's the extensions.conf part.... exten => *0,1,NoOp(${PQMSTATUS}) exten => *0,n,Macro(user-callerid,SKIPTTL,) exten =>

Hello, When I bridge an incoming and outgoing call (attempting to simulate call-forwarding) I'm only getting one CDR -- that of the outgoing call. A (PSTN) calls B (residing on Asterisk) and the Asterisk calls C (cell phone on PSTN) and bridges the call. The only CDR created is from B to C. I have even tried using Answer() and ForkCDR() to get two CDRs, but to no avail. I am starting to

I replied to a post of mine a few days ago asking of anyone uses mailboxexists(). I haven't received any replies. Perhaps few use it or perhaps the reply was overlooked. I thought I'd post the question one last time before giving up on it for now... Thanks! -Michael

Hi, If an agent doesn't take a call.. is there some way I can PAUSE them instead of logging them out?

I have a group of agents logged in to a queue that is set for ringall. The agents are set to auto logoff if they don't answer in 15 seconds incase they step away without logging out. That works fine, however, if they are on a call and a new call comes in, they are getting logged out too. The phones are ATA's connected via SIP. One thought is that the phones may be allowing a second

Has anyone observed a problem where using Local channels with AddQueueMember results in missing TRANSFER events? Right now I'm using straight SIP channels when I call AddQueueMember(). I'm contemplating moving to Local channels because the non-state-based wrapuptime blows when you have a channel in multiple queues (they can hang up and get a call immediately so long as it's from a

Hello, I'm looking for a way to restore old behaviour (before Arkadia patch #0010668) of ForkCDR application in 1.4.18 I've done some research directly in the code (cdr.c & forkcdr.c), but can't find any flag. I am just f*c*ed or do you have something to suggest ? :) Thank you for help. Mathieu

Hi, I'm tryng to place a call through Asterisk Manager Originate Action. Since I want separate CDR for each of the two legs of the call, I'm forking CDR with ForkCDR as the first Channel has picked up. The problem is that, while the first CDR is fine, in the second one the "answer" field is always empty, "billsec" field is 0 and "disposition" field is