similar to: call queues

Hello All, I have gone thru all the resources I could find on google on asterisk + iconnect and managed to get outgoing calls working. However, I cannot get incoming calls to work at all. With the sip debug on, I can see that something is happening everytime a call is received from iconnecthere, but I get an invalid tone on the caller side. The call never rings anywhere on the asterisk. Would

Is anyone successfully using call queues and call groups? If so do you have an example configuration? The wicki and mailing list information I found is pretty old. Thanks! Paul pmahler@signate.com

Hi, I am on my next venture now, Need to set up 3 queues. I would like these setup using the agentcallbacklogin. Does anyone have an example of this? I have looked through the wiki , but all that did was confuse me. One of the problems I'm having is how do I configure my extensions.conf to dial the agentcallbacklogin -------------- next part -------------- An HTML attachment was

This is weird, and could find nothing on the wiki or * google search. Regardless of the ackcall setting in agent.conf, if I have agents logged in to a phone on a zap channel, when a call is made the agent's phone rings, and when they answer, they have to press "#" in order to hear the announcement. If the same agent is logged onto a sip channel, then the announcement is played as

As I understand it, you'd enter the extension at which you wish to be called back at, your 9665 has nothing to do with it. Instead of dialling 28 you could dial 9665 and that would add that SIP phone as an agent to the cytelcs queue. Steve -----Original Message----- From: Harold Workman [mailto:hworkman@cytelcom.com] Sent: 22 June 2004 18:54 To: asterisk-users@lists.digium.com Subject:

I am running r79979 of Asterisk Trunk, and I am having problems trying to use app_queue.so. I want to use the extension 510 to be a line where users can call technical support. Extensions 511 and 512 are used by the operators to dynamically make themselves a Queue Member or not. So, operators call 511, and they should get added to the Queue as a Queue member. When users call 510 then, it

I am having trouble with the AgenCallBackLogin app. I can't seem to define a context for the queue. Here is the relevant configs: queues.conf: [general] [default] [q_lo_1] music = default strategy = ringall context = c_in_1 timeout = 15 retry = 2 maxlen = 0 member => Agent/@3 agents.conf: [agents] autologoff=10 wrapuptime=15000 group=1 agent => 1001,1234,Agent1 agent =>

I am trying to get remote extensions to work correctly with agents. I have ackcall=yes and have agents logged in to extension 101 using agentcallbacklogin with extension 101 defined as: exten => 101,1,Dial(Zap/3/18165551234,20,tTA(custom/presspoundtoanswer)) This setup works great on local and/or voip channels, but on zap channels, the zap channel answers immediately as soon as it goes off

First, many thanks to Greg Boehnlein for his patch to chan_agent.c for adding a "preackannounce" option. I am running CVS HEAD from 2005/07/31, and the patch failed in a few hunks, since the code was refactored to add in some CASE statements where there were compound if statements before. Anyway, I have successfully updated the patch to work against head as of 3 weeks ago, and would

Hi! I'm using asterisk with a few kphone SIP-Clients. The registration process seems quite OK. But there are some problems: Calling other registered users is possible, but the rtp-stream is not reaching the right port, so you can hear nothing. In ethereal you can see, that the SIP/SDP fields addresses different ports at each client, so client A sends to port 32000 but client B listens on

[root@asterisk asterisk]# asterisk -V Asterisk SVN-branch-1.2-r8632M I was wondering if there was some documentation I was missing on the '*' key and queues. I have my features setup to use *x, where x is a #, but these features don't work for calls coming in from a queue. As soon as the '*' button is hit, the call is disconnected. I have a vague memory of reading about

Check my reply to your last post. Use SetGroup and Checkgroup before sending the call to your agents. Robert Jackson -----Original Message----- From: Henry Devito [mailto:hdevito@qwest.net] Sent: Thursday, September 30, 2004 10:09 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Queue Setup almost got it Ok I think I have the queue

See comments below. Henry Devito wrote: > Here's the problem. When I call 555 to login, it asks for the agent ID > which I enter as 501, it asks for the password which I enter as 1234, > then it asks for the extension I dial 501 It then says that extension is > not valid. What am I missing? Of course 501 is valid I can make and > take calls from it now. > > >

Hello all, I am sure that this is possible - for helpdesk envioroments i.e. when you hear an announcment "Your call may be recorded for quality purposes" can asterisk record all calls onto disk or similar - hopefully as MP3? Thanks Nick

Guys I am having some serious issues with my call queue and Management is breathing down my neck pretty bad, and I am running out of ideas. I have a single queue for my tech support department. I originally was using the AgentCallbackLogin for them and it tested out great on our testing weekends, but it hasn't worked out since. It would only let one of them take calls at a time, no matter

On Mon, 13 Apr 2015 07:03:37 +0200 Michal Privoznik <mprivozn@redhat.com> wrote: > On 11.04.2015 11:29, Fl@sh wrote: > > Unknown sefault: > > http://itmag.es/2HxqM > > > > Why this might happen? > > Maybe i'm close last virConnectRef in threads? (but this is > > unlikely). Or maybe another reason? > > > > Doesn't ring any bell to

Can someone tell me why this is not valid... [start] exten => 1000,1,Answer exten => 1000,2,Wait,1 exten => 1000,3,AgentcallbackLogin(1000||2000@Local) exten => 2000,1,Macro(DialProxy,115551212) exten => 3000,1,Queue(testq||||45) while this is: [start] exten => 1000,1,Answer exten => 1000,2,Wait,1 exten => 1000,3,AgentcallbackLogin(1000||2000@start) exten =>

Hi; I've been using Asterisk for a few months now, and I have run into an interesting issue that I thought someone else in the community may have run into: I have an Asterisk install set up to receive helpdesk calls, route them to several IAX extensions and an extension which is simply a forwarded call over the POTS to a cellphone, so that if no one is logged into their IAX extensions for

Hi, I'm seeing something I'd like suggestions on: I have a queue with agents that log in using agentcallbacklogin. The extension that is logged in with is a Local channel. Now, if a call comes in to the queue and is handled by an agent (in our case using Cisco 7960 SIP phones) and transferred (attended) to another extension, the agent remains unavailable during the remains of the call.

I am developing an ACD front end using Asterisk 1.2.14. I heard that AgentCallBackLogin will be deprecated in future version of *. Is this true? If it is, how can I use AddQueueMember to replace AgentCallBackLogin? I mean to login an agent in multiple queues at once. I have multiple queues and a lot of agents defined in queues.conf and agents.conf. Each agent may login more than one queue. It