[Shorewall-users] Configuration for simple ssh forwarding

Rodolfo J. Paiz
Mon, 27 Oct 2003 14:51:21 -0000

At 16:14 10/27/2003, you wrote:
>If you:
>
>a) Provide only minimal documentation; and
>b) Tell everyone who asks a stupid question to get lost
>
>then you generally weed out those who aren''t serious.

True, but you also (c) provide a much lower-quality product simply to
create a fool filter. Bad approach, doing one bad thing to avoid another.

I respect people much more when they take your approach: do it right and do
it thoroughly. You deserve a lot of credit for the work you''ve done.
However, if the support job gets somewhat too heavy (part of the price of
success), you should try to make the FAQ bigger and better, perhaps more
detailed, and then simply answer fewer questions on the list. Let the
shorewall community grow and distribute some of that load among its members.


--
Rodolfo J. Paiz
rpaiz@simpaticus.com