Re: Service Management

Fustbariclation
Sun, 20 Mar 2011 05:36:23 -0000

On Mar 19, 6:17 pm, Chris Kottom
<ch...-kMviOf/NVQxZWXO/OqhO/A@public.gmane.org>
wrote:
> I''m not necessarily an ITIL expert, but I''ve worked in
environments and on
> projects where it was essential (technical infrastructure architecture,
help
> desk application implementation) so I can probably get you pointed in the
> right direction.  But because this has been a subject of real interest over
> the past few years as Ruby and Rails have matured for serious application
> development, there''s a lot of information available out there, so
don''t stop
> your investigation here.
>
Thank you for all that - it''s extremely helpful!

Design is a big area, I agree. I''m meaning all of it, really.
You''ve
answered quite a bit already with your references to architectural
design.

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