Re: [Puppet Users] Re: could not retrieve information from environment

Jeff McCune
Wed, 23 May 2012 20:13:14 -0000

On Wed, May 23, 2012 at 12:30 PM, Matt F <mfan2006@gmail.com> wrote:

> Yeah, looks like the puppetmasterd stopped at some point. There is no
> firewall. Here''s the new client outout. Per the errors below, I
just
> verified that the times are in sync between the client and the server.


I''m not exactly sure what the root cause of the problem, but each post
has
contained slightly different errors.

I recommend deleting the agent SSL directory and cleaning the certificate
on the master at this point.

So, remove C:/ProgramData/PuppetLabs/puppet/etc/ssl/ on the agent

And run puppet cert clean devsttst01 on the master.

Then re-run the agent and re-sign the certificate on the master.

This should get you going.

Were you switching between multiple puppet masters at some point?

-Jeff