[Nut-upsuser] Digitech support

Jim Klimov
Wed, 17 Dec 2025 08:17:06 -0000

Cheers,

  What NUT version is involved? Per `nut-driver at ups1` I suppose it is some
v2.8.x, and reports like https://github.com/networkupstools/nut/pull/638
and https://github.com/networkupstools/nut/issues/674 suggest the needed
support was merged before v2.8.0, so that should suffice.

  It may well be that the manufacturer moved on and stamped the same label
onto a completely unrelated device (or firmware), these things sadly tend
to happen as products evolve.

  One of those discussions starts with a "Device not supported"
initially,
but then it gets found "after opening and then closing the OEM
software"
(UPSmart), and apparently by the end of the ticket they got it working
right away. The new hunnox subdriver introduced in PR 638 changed the
initialization to work with that, per
https://github.com/networkupstools/nut/pull/638#issuecomment-443558510 -
notably there's a sleep involved before the device returns valid info;
maybe your device or its firmware needs a longer one or something?

  Compared to settings in those tickets and HCL, your setup misses a
`langid_fix=0x0409` line, not sure if that makes the difference. This seems
to be a hardcoded default in hunnox_protocol() initializer at
https://github.com/networkupstools/nut/pull/638/changes#diff-cb890ac7b82cb7a4f861284bcf39cc4f168312b61cb9455eb2755e345c0aa627R692-R696

  Can you start the driver with higher verbosity to collect what/how it
probes of the device, and how that fails (with what errors), e.g.

nutdrv_qx -a ups1 -d 1 -DDDDDD

  If there would be a long wall of text, maybe follow up with that as a new
GitHub issue?

Hope this helps,
Jim Klimov



On Wed, Dec 17, 2025 at 8:23?AM Stephen Davies via Nut-upsuser <
nut-upsuser at alioth-lists.debian.net> wrote:

> According to the support list, the Digitech 650VA UPS is supported but
> when I try to connect to my unit, I get:
> nut-driver at ups1[357464]: Device not supported!
>
> My ips.conf has:
> [ups1]
> driver = nutdrv_qx
> port = auto
> vendorid=0001
> productid=0000
> protocol=hunnox
> novendor
> noscanlangid
>
>
>
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> Nut-upsuser at alioth-lists.debian.net
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