Thunderbird Subscription missing

Paul Tansom
Tue, 07 Jan 2020 17:14:36 -0000

Still not quite got my head around what you are expecting to see.
Presumably folders for other dates in September. Depending on how and
why those folders were created they may not exist.

I do note that you used an ls to show the folders, and I'm assuming from
the config below you are using Maildir, so try an ls -a to show the
hidden folders too (those starting with a .). This should show you
directories:

.16Sep19
.25Sep19
.26Sep19

each with a cur, new and tmp directory in, along with some other Dovecot
/ IMAP files such as:

dovecot.index.cache
dovecot.index.log
dovecot-uidlist
maildirfolder

If there are no directories for other dates then Dovecot is showing you
what is there. If there are checking the permissions are correct is a
good starting point.

** Phillip Bruce <Phillip.Bruce at deem.com> [2020-01-07
16:59]:
> I notice to use this command but does tell me a lot either.
>
> #  doveconf -n
> # 2.2.22 (fe789d2): /etc/dovecot/dovecot.conf
> # Pigeonhole version 0.4.13 (7b14904)
> # OS: Linux 4.4.0-130-generic x86_64 Ubuntu 16.04.6 LTS
> disable_plaintext_auth = no
> mail_location = maildir:~/Maildir
> namespace inbox {
>   inbox = yes
>   location >   mailbox Drafts {
>     special_use = \Drafts
>   }
>   mailbox Junk {
>     special_use = \Junk
>   }
>   mailbox Sent {
>     special_use = \Sent
>   }
>   mailbox "Sent Messages" {
>     special_use = \Sent
>   }
>   mailbox Trash {
>     special_use = \Trash
>   }
>   prefix > }
> passdb {
>   driver = pam
> }
> protocols = " imap"
> ssl = no
> userdb {
>   driver = passwd
> }
> #
>
> Phillip
>
> From: Phillip Bruce
> Sent: Tuesday, January 7, 2020 8:26 AM
> To: dovecot at dovecot.org
> Subject: Thunderbird Subscription missing
>
> Hello,
>
> I have an usual isshere we are using thunderbird for client.
> The version of dovecot is as followed:
>
> # dovecot --version
> 2.2.22 (fe789d2)
>
> The dovecot service is runnon on VERSION="16.04.6 LTS (Xenial
Xerus)"
>
> Thunderbird version 68.3.1 (32 bit) version.
>
> What happening when managing subscription there seems to be folders that
are missing.
> They were not purged nor did anything happen like an outage.
>
> If you look at this below Sep19 (for September 2019), It list only the
following folders:
> 16Sep19,
> 25Sep19
> 26Sep19
>
> [cid:image002.png at 01D5C536.5A7C7770]
>
> To me this looks like some indexing gone south.
> I've tried this
>
> # doveadm mailbox status -u arhive
> doveadm mailbox status [-u <user>|-A] [-S <socket_path>]
<fields> <mailbox> [...]
>
> # doveadm mailbox status -u archive Maildir
> # doveadm mailbox status [-u <user>|-A] [-S <socket_path>]
<fields> <mailbox> [...]
> r# doveadm mailbox status -u archive INBOX
> @doveadm mailbox status [-u <user>|-A] [-S <socket_path>]
<fields> <mailbox> [...]
>
> The user is archive
>
> The user home folder is this:
> # pwd
> /home/mail/archive/Maildir
>
> This what in it.
> # ls
> cur                       dovecot.index.log    dovecot.mailbox.log.2
dovecot-uidvalidity.50ca19bb  tmp
> dovecot.index             dovecot.index.log.2  dovecot-uidlist
dovecot-uidvalidity.50ca19bc
> dovecot.index.cache       dovecot-keywords     dovecot-uidvalidity
dovecot-uidvalidity.50ca1b2d
> dovecot.index.cache.gz    dovecot-keywords.gz  dovecot-uidvalidity.50ca1990
new
> dovecot.index.cache.gz.2  dovecot.mailbox.log  dovecot-uidvalidity.50ca19ab
subscriptions
>
> # doveadm log errors
> #
>
> I don't see in errors. I tried to reload dovecot.
> # doveadm instance list
> path                                              name    last used
running
> /var/run/dovecot                                  dovecot 2020-01-06
22:41:46 yes
> root at dc3-ops-prod-vserv-archive01:~#
>
> There nothing in the logs that I can see.
>
> # doveadm user -u archive
> userdb: archive
>   user      : archive
>   system_groups_user: archive
>   uid       : 1011
>   gid       : 1011
>   home      : /home/archive
> root at dc3-ops-prod-vserv-archive01:~#
>
> Any suggestions would be helpful.
>
> Thanks,
>
> Phillip Bruce
> Sr. System Engineer
> 415-590-8491 office
> "The answer to your Traveling Solution"
> [Deem Demo]
>
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** end quote [Phillip Bruce]

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