[asterisk-users] Polycom SoundStation IP 6000 does not register

Yves
Wed, 21 Dec 2016 12:50:37 -0000

Hi Mark,

yes, you are right... these are different VLANs
I configured the other phone to use the same IP (192.168.1.13)... and it
worked flawlessly... on the SAME Networkcable in the same plug...
so it must have something to do with the polycom phone config...
remember... when I use tcp the phone tries to register, but does not
even try with udp...

thank you,
yves


Am 21.12.2016 um 13:34 schrieb Mark Wiater:
> Yves,
>
> Didn't you say that
>
>> AsteriskServer: 192.168.1.211
>> SIP-user: 165
> ?
>
> On 12/21/2016 4:24 AM, Yves wrote:
>> . It is sure for 100% that there is no firewall or something else
>> mangeling
>> in between... another Hardphone works as expected using the same
>> Netzworkcable on the same Networkplug with UDP on Port 5060...
>
> This other hardphone, what IP does it have?
>
>>
>> 000050.848|cfg  |*|03|RT|Primary IP changed to 192.168.0.13 subnet
>> mask 255.255.255.0
>>
> The line above suggests to me that your phone and your asterisk server
> are on a different network, there has to be something that routes
> between those two networks. Often what routes, can firewall.
>
>> 000122.941|sip |4|03|Registration failed User: 165, Error Code:480
>> Temporarily not available
>>
>>
>
> Mark
>
>

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