[asterisk-users] Asterisk 13.12.2 : strange queue behaviour

Matthew Jordan
Mon, 21 Nov 2016 14:17:23 -0000

On Mon, Nov 21, 2016 at 7:05 AM, Jonas Kellens <jonas.kellens at
telenet.be>
wrote:

> Hello
>
> when using Asterisk version 13.12.2 I notice that it takes up to 30
> seconds (sometimes even longer) for a call queue to call its members.
>
> Example 1 :
>
> [Nov 21 08:17:57] pbx.c: Executing [queue at pbx-routing:15]
> Queue("SIP/incoming-00000246", "myqueue1,,,,300,,,") in
new stack
> [Nov 21 08:17:57] res_musiconhold.c: Started music on hold, class
> 'default', on channel 'SIP/incoming-00000246'
>
> [Nov 21 08:18:26] pbx.c: Executing [mysip692 at CallFromQueue:1]
> NoOp("Local/mysip692 at CallFromQueue-0000003c;2", "")
in new stack
> [Nov 21 08:18:26] app_queue.c: Called Local/mysip692 at CallFromQueue
> [Nov 21 08:18:26] pbx.c: Executing [mysip692 at CallFromQueue:3]
> Dial("Local/mysip692 at CallFromQueue-0000003c;2",
"SIP/mysip692") in new
> stack
> [Nov 21 08:18:26] app_dial.c: Called SIP/mysip692
>
>
> Example 2 :
>
> [Nov 21 08:20:11] pbx.c: Executing [queue at pbx-routing:15]
> Queue("SIP/incoming-00000255", "myqueue1,,,,300,,,") in
new stack
> [Nov 21 08:20:11] res_musiconhold.c: Started music on hold, class
> 'default', on channel 'SIP/incoming-00000255'
>
> [Nov 21 08:20:45] app_queue.c: Called Local/mysip692 at CallFromQueue
> [Nov 21 08:20:45] pbx.c: Executing [mysip692 at CallFromQueue:1]
> NoOp("Local/mysip692 at CallFromQueue-00000040;2", "")
in new stack
> [Nov 21 08:20:45] pbx.c: Executing [mysip692 at CallFromQueue:3]
> Dial("Local/mysip692 at CallFromQueue-00000040;2",
"SIP/mysip692") in new
> stack
> [Nov 21 08:20:45] app_dial.c: Called SIP/mysip692
>
>
> I did not see this behaviour in previous Asterisk versions.
>
> Could this be a bug ?
>
>
There's not enough information here to know what is preventing the call
from occurring.

I'd look at a debug log between the caller entering the Queue and the
outbound call being made. That should illustrate what is causing the delay.

--
Matthew Jordan
Digium, Inc. | CTO
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
Check us out at: http://digium.com & http://asterisk.org
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