I am having a strange problem today. When I arrived into the office today two Aastra phones were not working. They can receive calls but not make them. The models are 480i and 480i CT. Other Aastra phones like 55i and 57i work fine, it only seems to affect the older phones. When you try to make a call I can see that Asterisk receives it but nothing else. Even when the phone hangs up I can see the channel is still up: SIP/1003-0a081f48 oficina 2001 1 Down (None) (None) 1003 00:18:21 Juan (None) I cannot get rid of that channel with soft hangup, only restarting Asterisk can do that. Anyone know what may be happening? The phones were working last week. -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 197 bytes Desc: This is a digitally signed message part Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20090907/509836c3/attachment.pgp
Michelle Dupuis
2009-Sep-07 17:40 UTC
[asterisk-users] Aastra phones and Asterisk 1.6.0.14
Are you using the "#" symbol in the extension name or to access a feature (eg: outside line)?? -----Original Message----- From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Carlos Chavez Sent: Monday, September 07, 2009 1:12 PM To: Asterisk Users List Subject: [asterisk-users] Aastra phones and Asterisk 1.6.0.14 I am having a strange problem today. When I arrived into the office today two Aastra phones were not working. They can receive calls but not make them. The models are 480i and 480i CT. Other Aastra phones like 55i and 57i work fine, it only seems to affect the older phones. When you try to make a call I can see that Asterisk receives it but nothing else. Even when the phone hangs up I can see the channel is still up: SIP/1003-0a081f48 oficina 2001 1 Down (None) (None) 1003 00:18:21 Juan (None) I cannot get rid of that channel with soft hangup, only restarting Asterisk can do that. Anyone know what may be happening? The phones were working last week. -- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001
No # is not used for anything. Asterisk is acting up today so I guess this is not directly related to the phone. All hints say all extensions are on HOLD. On Mon, 2009-09-07 at 13:40 -0400, Michelle Dupuis wrote:> Are you using the "#" symbol in the extension name or to access a feature > (eg: outside line)?? > > -----Original Message----- > From: asterisk-users-bounces at lists.digium.com > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Carlos Chavez > Sent: Monday, September 07, 2009 1:12 PM > To: Asterisk Users List > Subject: [asterisk-users] Aastra phones and Asterisk 1.6.0.14 > > I am having a strange problem today. When I arrived into the office > today two Aastra phones were not working. They can receive calls but not > make them. The models are 480i and 480i CT. Other Aastra phones like 55i > and 57i work fine, it only seems to affect the older phones. > > When you try to make a call I can see that Asterisk receives it but > nothing else. Even when the phone hangs up I can see the channel is still > up: > > SIP/1003-0a081f48 oficina 2001 1 Down > (None) (None) 1003 00:18:21 Juan > (None) > > I cannot get rid of that channel with soft hangup, only restarting > Asterisk can do that. Anyone know what may be happening? The phones were > working last week. > > -- > Telecomunicaciones Abiertas de M?xico S.A. de C.V. > Carlos Ch?vez Prats > Director de Tecnolog?a > +52-55-91169161 ext 2001 > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > AstriCon 2009 - October 13 - 15 Phoenix, Arizona > Register Now: http://www.astricon.net > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-- Telecomunicaciones Abiertas de M?xico S.A. de C.V. Carlos Ch?vez Prats Director de Tecnolog?a +52-55-91169161 ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 197 bytes Desc: This is a digitally signed message part Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20090907/d0b58f08/attachment.pgp