[Asterisk-Users] Call/Contact Center.

Steve Totaro
2006-04-06T13:29:06Z

I am currently looking at the Aheeva solution.  It is pricey but has a
lot of features out of the box.  Further integration into systems may
prove problematic however.

Thanks,
Steve Totaro


> -----Original Message-----
> From: Erick Perez [mailto:eaperezh@gmail.com]
> Sent: Thursday, April 06, 2006 4:54 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Call/Contact Center.
>
> What about the Digium TDM2460E (24 analog ports) instead of using a
> channel bank?
> and the aastra 480e (analog phones)
>
> On the other hand, you ca go voip with he SPA-941 (two line) or the
> SPA-942 (four line) and save the channel bank, or the TDM2460E card.
>
>
>
> On 4/6/06, Krzysztof Drewicz <asterisk@4e1.pl> wrote:
> > Hello,
> >
> > I'm trying to sum up current options for doing small (up to 20
agents)
> > inbound-only CC.
> >
> >
> > I've found: astguiclient, maybe there are some other CC solutions?
> >
> > And on the other side: witch is better to have 20 PC w/ softphones
or
> > one T1 channel bank and normal phones with hands-free sets. (whitch
set
> > whould you recomend) ?
> >
> > kd,
> >
> > --
> > Krzysztof Drewicz
> > Affordable 2/4 span E1/T1 PCI-cards. 100% Asterisk compatible.
> > See http://4e1.pl
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>
>
> --
>
> -------------------------------------------
> Erick Perez
> Linux User 376588
> http://counter.li.org/  (Get counted!!!)
> Panama, Republic of Panama