[Asterisk-Users] pickup a call in queue

Time Bandit
Mon, 20 Mar 2006 18:55:43 -0000

> We are faced with a problem concerning queues.
>
> When we have several calls in different queues, is there some sort of
> way to open a channel between a (sip-)phone and a SPECIFIC call in a
> queue using the Asterisk manager api?
>
> We would like to do this even when we are not a member of that specific
> queue.
>
> Thanks in advance for any suggestions!
If you have FOP, and if the call come in thru a ZAP channel, you can
drag the ZAP channel to your extension. This should work.

As for a way to make this happen from the manager API, I don't know.

hth