asterisk users - Mar 2006 - Cannot leave voicemail, Asterisk/Zaptel/libpi v1.0.9

Hi,

I'm running two boxes side by side, identical specs and setup but with
differing
dialplans. Both are on ast/zap/libpri versions 1.0.9. Both boxes share the same 
folder for voicemail, exported via NFS from another file server.

Everything was working fine for an extended period of time, until just recently 
when someone rebooted Box A. Now when I dial an extension associated with a SIP 
phone connected to Box A, upon leaving voicemail I get in the following:

     -- x=0, open writing: /mnt/nfs/123/INBOX/msg0004 format: wav49, (nil)
Mar 21 17:28:18 WARNING[8576]: app.c:706 ast_play_and_record: Error creating 
writestream '/mnt/nfs/123/INBOX/msg0004', format 'wav49'
Mar 21 17:28:18 WARNING[8576]: app_voicemail.c:787 base_encode: Failed to open 
log file: /mnt/nfs/123/INBOX/msg0004.wav: No such file or directory
     -- Executing Hangup("Zap/5-1", "") in new stack

Browsing through previous posts and other resources led me to believe there was 
a permissions problem on the shared folder. As an extreme measure for testing 
purposes I've chmoded 777 the /mnt/nfs directory and all its contents, but
the
same problem persists. From Box A, I can also create new files etc in that 
exported directory from the command line, so I think permissions may not be the 
issue here.

I've tried saving it in different formats - wav49, gsm, wav -- but problem
still
persists.

Even stranger, while msg0004.wav is not saved msg0004.txt _is_ created in that 
directory!

Box B can leave voicemail in the same directory without any problems, here's
what I get when I reroute a call for extension 123 to Box B:

     -- Recording the message
     -- x=0, open writing: /mnt/nfs/123/INBOX/msg0004 format: wav49, 0x9fb5490
     -- User hung up

Any clues as to what may be the problem here? Could it be on Box A it's
coming
up with " .... format: wav, (nil)" while on Box B it says "....
format: wav49,
0x9fb5490" ? Can anyone tell me what this might mean?

Thanks in advance,
Flynn

You sure the nfs mount exists? Could be because of the restart the
mount got ruined I would unmount it then remount it.

On 3/21/06, El Flynn <el_flynn@lanvik-icu.com>
wrote:
> Hi,
>
> I'm running two boxes side by side, identical specs and setup but with
differing
> dialplans. Both are on ast/zap/libpri versions 1.0.9. Both boxes share the
same
> folder for voicemail, exported via NFS from another file server.
>
> Everything was working fine for an extended period of time, until just
recently
> when someone rebooted Box A. Now when I dial an extension associated with a
SIP
> phone connected to Box A, upon leaving voicemail I get in the following:
>
>      -- x=0, open writing: /mnt/nfs/123/INBOX/msg0004 format: wav49, (nil)
> Mar 21 17:28:18 WARNING[8576]: app.c:706 ast_play_and_record: Error
creating
> writestream '/mnt/nfs/123/INBOX/msg0004', format 'wav49'
> Mar 21 17:28:18 WARNING[8576]: app_voicemail.c:787 base_encode: Failed to
open
> log file: /mnt/nfs/123/INBOX/msg0004.wav: No such file or directory
>      -- Executing Hangup("Zap/5-1", "") in new stack
>
> Browsing through previous posts and other resources led me to believe there
was
> a permissions problem on the shared folder. As an extreme measure for
testing
> purposes I've chmoded 777 the /mnt/nfs directory and all its contents,
but the
> same problem persists. From Box A, I can also create new files etc in that
> exported directory from the command line, so I think permissions may not be
the
> issue here.
>
> I've tried saving it in different formats - wav49, gsm, wav -- but
problem still
> persists.
>
> Even stranger, while msg0004.wav is not saved msg0004.txt _is_ created in
that
> directory!
>
> Box B can leave voicemail in the same directory without any problems,
here's
> what I get when I reroute a call for extension 123 to Box B:
>
>      -- Recording the message
>      -- x=0, open writing: /mnt/nfs/123/INBOX/msg0004 format: wav49,
0x9fb5490
>      -- User hung up
>
> Any clues as to what may be the problem here? Could it be on Box A it's
coming
> up with " .... format: wav, (nil)" while on Box B it says
".... format: wav49,
> 0x9fb5490" ? Can anyone tell me what this might mean?
>
> Thanks in advance,
> Flynn
>
>
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