[Asterisk-Users] queue_log Vs show queue abandon calls discrepancy

Dov Bigio
Tue, 13 Dec 2005 04:08:38 -0000

Hi,

Yesterday was the first day my call center operated under Asterisk 1.2.1.

At the end of the day, I ran a "show queue <queuename>" and saw
that the value of abandoned calls was 45.
This morning, after updating my database with data from queue_log file, I saw,
through Asterisk Guru Queue Stat, that I had only 33 abandoned calls.

I tend to believe that queue_log and AsteriskGuru are more correct, because on
some of the several times I tested the queue and abandoned it before being
answered, I realized that the "show queue <queuename>" A:
counter was incremented by 2.

Has anyone realized such a problem?

Thank you
Dov
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