[Asterisk-Users] Polycom and CallerID

Johann
Tue, 21 Jun 2005 11:54:04 -0000

I'm having a problem with the callerID that the polycom IP600 phones are
displaying.  I would like to modify the CIDName and leave CIDNumber as
exactly what the phone call came in as(provided they aren't hiding
callerID).  Most of the calls will be going to the queue, but a few will
go directly to the SIP phones.

I've done a various combinations of using SetCallerID(), SetCIDName(),
and SetCIDNum().  It seems the most I can get is to change the CIDName
that the polycom phones will show.  The CIDNumber is always simply
"asterisk".  I have put NoOp statements before the call hits the queue
and the dial() command to ensure that it being set right.  It shows up
in the Asterisk CLI correctly.  The SetCallerID() does set the name,
however SetCIDName() and SetCIDNum() do not work.  The contact is always
listed as "asterisk".

Anyone else have any problems with callerID, asterisk, and
polycom(IP600) phones?

--johann