[Asterisk-Users] Re: Integration Panasonic PBX

Sergio Veltri
Tue, 15 Feb 2005 09:38:26 -0000

Maximiliano,

We have implemented that solution succesfully several times.

First:

Does your Panasonic support dtmf inband signaling? without that forget it.

Also you need your setup to look like this:

Outside calls ring into pbx. Pbx co lines are forwarded to a group of
extensions set as voice mail extensions in the pbx programming. Those
extensions are connected to asterisk via an fxo card. That way
asterisk can do ivr and voicemail. You also need to program the pbx
having all phones set to forward all calls (when nobody picks up or is
busy) to that group of extensions so that the call comes back to *
carrying the id of the extension with it.



That's it.

If you need some help let us know. We are in Argentina.


--
Sergio Veltri
www.pointhorizon.com

Tel: +5411-5217-1295
Cell: +54-911-5604-4149


> Message: 7
> Date: Tue, 15 Feb 2005 11:09:04 -0300
> From: "Maximiliano J. Goldsmid" <mgoldsmid@gmail.com>
> Subject: [Asterisk-Users] Integration Panasonic PBX
> To: asterisk-users@lists.digium.com
> Message-ID: <f3f8a433050215060938c97abe@mail.gmail.com>
> Content-Type: text/plain; charset=UTF-8
>
> Hi,
> I was woredering if you could help me to put into practice this solution.
>
> The idea: Create a IVR-Voicemail
> The scene:
>
>       PSTN------/6------PBX--------/12--------- Internos
>                                 |
>                                /4 ports
>                                 |
>                          IVR-Voicemail
>
> The Operation:
> 1)Where a call enters from the PSTN, the PBX flashes and transfer it
> to Asterisk.
> 2)Asterisk receives the call and you head the ?????? in  the IVR
> 3)The caller dials the extension number
> 4)Asterisk will send the call to the extension number dialed before
> 4.1) if the extension answers, Asterisk should transfer the call and
> free the port, leaning the loop formed between the PSTN and the
> extension by the PBX and Asterisk ports are left free.
> 4.2) If the extension doesn't answer or its busy Asterisk will have to
> active the voicemail.
>
> For the time being, the inconvenient I've is in the communication with
> the PBX, cause Asterisk after sending the sendtdmf loose any contact
> with the status of the call.
>
> I need a way to keep control of the extension of the PBX, if it answer
> or not or if its busy, so it can passes control to Asterisk, with
> another flash command to active the voicemail menu.
>
> This is are example of a dialplan that doesn't works, cause I send the
> call to the extension of the PBX, but I don't keep control of the
> status of the call but I can't recover it after, cause if I execute
> flash again, the control goes back to Asterisk.
>
> exten => s,1,Answer
> exten => s,2,Wait,1
> exten => s,3,Background(IVR)
> exten => s,4,DigitTimeout,4
> exten => s,5,ResponseTimeout,4
> exten => t,1,Goto(operadora,s,1)
> exten => i,1,Playback(invalid)
>
> exten => _1XX,1,Flash
> exten => _1XX,2,background(silence/1)
> exten => _1XX,3,SendDTMF(${EXTEN})
> exten => _1XX,4,background(silence/1)
> exten => _1XX,5,Hangup
>
> Thank you
>
> ------------------------------