[Asterisk-Users] Queue announce behavior for callback agents?

Damon Estep
Sun, 07 Nov 2004 12:17:52 -0000

CVS-HEAD-10/30/04

When using the queue announce= in conjunction with a callback agent it
appears the # key must be pressed before the optional announcement is
heard by the agent (as far as I can tell), this seems to make sense for
always logged in agents, but is in the reverse order of what one might
expect for callback agents.

I realize the # is an acknowledgement that not only was the call
answered, but there is a real live body on the answering end. Perhaps
the announcement could loop until timeout or ackcall?

Is there a method available to play the announcement before the ackcall
# key is pressed? What about to loop it until timeout?

Thanks.