[Asterisk-Users] Quick Questions - IVR=Auto Attendant?

Kevin P. Fleming
2004-11-23T09:49:30Z

Paul Rodan wrote:
> Are IVR and "Auto Attendant" interchangeable terms? They both do
the "Press
> 1 for" thing. Sales is asking me how to word it and I've always
used both
> terms interchangeably.

Yes, they are pretty much the same thing, although IVR can also mean
automated data update/retrieval systems.