[Asterisk-Users] hold then transfer...

Stephen Hon
Tue, 20 Jul 2004 15:30:29 -0000

Hi..



Has anybody been experiencing any problems with transfers using # after
holding?



Transfers using the # and music on hold work fine by themselves.
However, when we place somebody on hold we can no longer use the # to
transfer. This is a problem since we use the # button to park calls.



So, say a call comes in, the operator is on a call already, places call
on hold and answers the new call, places new call on hold, resumes old
call and tries to transfer... won't work.



At first, I thought somewhere along the line the 'Tt' options must be
messed up in a dial command somewhere.. but I double checked everywhere
and ensured that I was enabling transfers.



Does anybody have any suggestions?



Thanks,



Steve

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