[Asterisk-Users] Earpiece Connections

Andrew Thompson
2004-01-05T07:33:57Z

----- Original Message -----
From: <Michael@matraex.com>
To: <asterisk-users@lists.digium.com>
Sent: Sunday, January 04, 2004 7:31 PM
Subject: [Asterisk-Users] Earpiece Connections


> Does anyone know of a piece of hardware that can allow multiple earpices
> to be connected directly to a server running Asterisk.

Just to listen? Or, do you mean a keypad-less phone(listen and talk)?

> I hope I am not being to vague but basically I am looking to allow a
> call center to user the server to do all of the "Pickup" and
"Hangup"
> functions.
> The operators will merely have to have th earpiece in their ear.  I have
> seen serial pieces of hardware that do this (41D switch matrix?)
> But I need to find one that asterisk can use.  I will then build some
> custom scripts to handle the "Pickup" and "Hangup"
parts of it.
>
> Anyway any ideas or websites I could research for this type of thing
> would be most helpful.
>
> Thanks
>
> Micahel

I don't think you're going to be able to get any simpler than
AgentLogin,
where the user dials into a queue, and stays on the line receiving calls as
they come in. You'll still need some kind of phone device, like a channel
bank to split calls to regular handsets, or some IP phones.

Unless I really don't understand what you're trying to do?

-----
Andrew Thompson http://aktzero.com/
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restful it is to watch the cursor blink. Close your eyes. The opinions
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