dovecot - Oct 2020 - Unable to access mail via Outlook

On Tue, 13 Oct 2020 at 14:00, Jerry <jerry at seibercom.net> wrote:
> On Tue, 13 Oct 2020 09:48:16 +0300, Odhiambo Washington stated:
> >Hola,
> >
> >Dovecot- 2.3.11.3 with mdbox.
> >
> >I have a situation where I can access (view) the e-mails when I use a
> >web-based IMAP client, but NOT M$ Outlook (configured for IMAP).
> >Is there an easy way to solve this?
> >When I send an e-mail to the mailbox address, I can see it on the
> >webmail, but not on Outlook.
>
> What version of MS Outlook are you using?
>
> --
> Jerry
>

Hi Jerry,

I am using Outlook from Office 2019.

Thanks

-- 
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254 7 3200 0004/+254 7 2274 3223
"Oh, the cruft.", grep ^[^#] :-)
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Hi,

can you see the server-side logs if there is any error?
What error does Outlook give you? Is the connection via SSL or plain?

Thanks and regards

   Goetz R. Schultz

On 15/10/2020 15:40, Odhiambo Washington wrote:
> On Tue, 13 Oct 2020 at 14:00, Jerry <jerry at seibercom.net> wrote:
> 
>> On Tue, 13 Oct 2020 09:48:16 +0300, Odhiambo Washington stated:
>>> Hola,
>>>
>>> Dovecot- 2.3.11.3 with mdbox.
>>>
>>> I have a situation where I can access (view) the e-mails when I use
a
>>> web-based IMAP client, but NOT M$ Outlook (configured for IMAP).
>>> Is there an easy way to solve this?
>>> When I send an e-mail to the mailbox address, I can see it on the
>>> webmail, but not on Outlook.
>>
>> What version of MS Outlook are you using?
>>
>> --
>> Jerry
>>
> 
> 
> Hi Jerry,
> 
> I am using Outlook from Office 2019.
> 
> Thanks
> 
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Here is what I see on the error.log:

Oct 15 17:37:58 imap(technical at
mydomain.name)<62260><9ucgmLax7s3F6FH2>:
Error: Mailbox INBOX: Cache /var/spool/virtual/
mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache:
Deleting corrupted cache record uid=798:
 UID 798: Broken physical size in mailbox INBOX: read(/var/spool/virtual/
mydomain.name/technical/mdbox/storage/m.3) failed: Cached message size
larger than expected (174159 > 42234, box=INBOX, UID=798)
Oct 15 17:37:58 imap(technical at
mydomain.name)<62260><9ucgmLax7s3F6FH2>:
Error: Mailbox INBOX: UID=798: read(/var/spool/virtual/
mydomain.name/technical/mdbox/storage/m.3) failed: Cached message size
larger than expected (174159 > 42234, b
ox=INBOX, UID=798) (FETCH BODY[])
Oct 15 17:38:08 imap(technical at
mydomain.name)<80433><rJG/mLax9c3F6FH2>:
Error: Mailbox INBOX: Cache /var/spool/virtual/
mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache:
Deleting corrupted cache record uid=798:
 UID 798: Broken virtual size in mailbox INBOX: read(/var/spool/virtual/
mydomain.name/technical/mdbox/storage/m.3): FETCH BODY[] got too little
data: 42930 vs 176568
Oct 15 17:38:15 imap(technical at
mydomain.name)<80488><AATGmLax9s3F6FH2>:
Error: Mailbox INBOX: Cache /var/spool/virtual/
mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache:
Deleting corrupted cache record uid=798:
 UID 798: Broken virtual size in mailbox INBOX: read(/var/spool/virtual/
mydomain.name/technical/mdbox/storage/m.3): FETCH BODY[] got too little
data: 42930 vs 176568
Oct 15 17:38:36 imap(technical at
mydomain.name)<81313><Dnxumrax/c3F6FH2>:
Error: Mailbox INBOX: Cache /var/spool/virtual/
mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache:
Deleting corrupted cache record uid=798:
 UID 798: Broken virtual size in mailbox INBOX: read(/var/spool/virtual/
mydomain.name/technical/mdbox/storage/m.3): FETCH BODY[] got too little
data: 42930 vs 176568
Oct 15 17:39:00 imap(technical at
mydomain.name)<82161><U3bSm7axDM7F6FH2>:
Error: Mailbox INBOX: Cache /var/spool/virtual/
mydomain.name/technical/mdbox/mailboxes/INBOX/dbox-Mails/dovecot.index.cache:
Deleting corrupted cache record uid=798:
 UID 798: Broken virtual size in mailbox INBOX: read(/var/spool/virtual/
mydomain.name/technical/mdbox/storage/m.3): FETCH BODY[] got too little
data: 42930 vs 176568

Outlook shows no error at all. Just doesn't display mails.
I am not using SSL.


On Thu, 15 Oct 2020 at 18:09, Goetz Schultz <dovecot.expire1225 at
suelze.de>
wrote:
> Hi,
>
> can you see the server-side logs if there is any error?
> What error does Outlook give you? Is the connection via SSL or plain?
>
> Thanks and regards
>
>    Goetz R. Schultz
>
> On 15/10/2020 15:40, Odhiambo Washington wrote:
> > On Tue, 13 Oct 2020 at 14:00, Jerry <jerry at seibercom.net>
wrote:
> >
> >> On Tue, 13 Oct 2020 09:48:16 +0300, Odhiambo Washington stated:
> >>> Hola,
> >>>
> >>> Dovecot- 2.3.11.3 with mdbox.
> >>>
> >>> I have a situation where I can access (view) the e-mails when
I use a
> >>> web-based IMAP client, but NOT M$ Outlook (configured for
IMAP).
> >>> Is there an easy way to solve this?
> >>> When I send an e-mail to the mailbox address, I can see it on
the
> >>> webmail, but not on Outlook.
> >>
> >> What version of MS Outlook are you using?
> >>
> >> --
> >> Jerry
> >>
> >
> >
> > Hi Jerry,
> >
> > I am using Outlook from Office 2019.
> >
> > Thanks
> >
>

-- 
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254 7 3200 0004/+254 7 2274 3223
"Oh, the cruft.", grep ^[^#] :-)
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