similar to: Transfer rights for attended transfers

Thanks a lot Dona and jg for your inputs. I'll try to find some way to do this from Dialplan or AMI and let you guys know soon. Please share if you have some more ideas. Regards, Rajib Date: Tue, 11 Jun 2013 18:34:46 +0200 From: jg <webaccounts at jgoettgens.de> Subject: Re: [asterisk-users] announcement to be played for attended transfer call To: Asterisk Users Mailing List -

I have a setup where there are occasional problems with attended transfers. I have already checked the devices as well as the relevant DTMF modes (SIP INFO and rfc2833). I could not find any problems here. The setup is a follows: The front desk (F) accepts calls from customers (C). In some cases F needs to transfer C to a specific department (D). If D cannot handle the problem, D tries to

Hello, I'm trying to find more information about this Remote Attended Transfers, as is explained in https://wiki.asterisk.org/wiki/display/AST/res_pjsip+Remote+Attended+Transfers for Asterisk 12 using pjsip stack Was Remote Attended Transfer implemented in previous versions of Asterisk (versions without PJSIP, Asterisk 11 and previous)? Where can I find configuration examples to do it work

Hi Is there a way to disable blind and attended transfer during a call. I am trying this configuration but unfortunately with no luck: - in features.conf [applicationmap] disabletransfer => 9*9,self,GoSub(disabletransfer,s,1) - in extensions.conf [incoming] exten => 99,1,Set(__DYNAMIC_FEATURES=disabletransfer) exten => 99,n,Dial(Sip/alice,120,tT) exten => 99,n,Hangup()

using CVS HEAD :) Some config snippets: extensions.conf: [from-ip] exten => 51,1,Dial(SIP/1301,20,t) exten => 52,1,Queue(ddi831,t) exten => 53,1,Queue(marketing,t) [internal] exten => _13XX,1,Dial(SIP/${EXTEN},20,Tt) queues.conf: [ddi831] strategy=roundrobin timeout=10 announce-frequency=0 announce-holdtime=no member => SIP/1301 [marketing] strategy=roundrobin timeout=10

Hi, I've created a tiny dialplan to test the return of a call on transfers, like this: (I had to use the DEVSTATE backport here) [phones] exten => _12XX,1,Dial(SIP/${EXTEN},6,tT) exten => _12XX,n,GotoIf($[ "x${BLINDTRANSFER}" = "x" ]?noBT) exten => _12XX,n,Set(DIALRET=${CUT(BLINDTRANSFER,-,1)}); exten => _12XX,n,Goto(dRet) exten => _12XX,n(noBT),GotoIf($[

We have two Asterisk servers running CVS-HEAD (06/02/05 and 06/28/05). Most of our calls are either incoming or outgoing to external (PSTN or non-Asterisk) numbers, and only our internal users can initiate the transfer. Only half of the attended transfers work. It goes like this: 1)Extension 8123 calls number 19876543210 2)During the call, extension 8123 dials *2 to do an attended (non-blind)

I need attended transfers, but I do not have time to talk to another extension and see if they accept the transfer, my features.conf is: [general] parkext => 700 ; What ext. to dial to park parkpos => 701-720 ; What extensions to park calls on context => parkedcalls ; Which context parked calls are in parkingtime => 220 ; Number of

Greetings list, Have there been any further developments recently regarding presenting the original caller's caller ID to SIP devices after an attended transfer? I've googled around on the topic, but most of the threads I've found (some from this very list) are all dated back in mid-2006 and I wondered if there have been developments on the issue. To recap, the desired behaviour

I know this must have been asked before, but I was just wondering, the manual says it can do attended transfers, has anyone gotten this to work successfully? How did they do it? Is it possible to do attended transfers with the 'T' dial option? If so, how? -Chris Chris Shaw IS Manager Water Tech Industries Phone: (888)-254-8412 Fax: (503)-261-9118 E-Mail: chriss@watertech.com

Hi, In 1.6.1, it seems Attended Transfer do not behave exactly behave like Blind Transfer when transferer hangs up before callee answers : - in Blind Transfer, caller (ie transferee) is hearing Ringing tone when callee's phone is ringing - in Attended Transfer, caller (ie transferee) is hearing Music On Hold when callee's phone is ringing - in Attended Transfer, if callee don't answer

Hi I know that attended transfers are only available in the CVS Head. I downloaded the asterisk-update.sh script from voip-info.com and ran it with these parameters ./asterisk-update.sh update dev It looked as tho CVS HEAD was downloading and compiling, although it couldn't download the addons. However, now it's up and running, only blind transfers work with "#", and I

Has anyone noticed that Asterisk seems to always set the remote-party-id in a SIP invite to be the same value as the From: field? In most cases that isn't a problem. However, in the case of an attended transfer it IS a problem. The remote-party-id should be the party who initially called and the From: should be the party doing the attended transfer. This seems like a bug. - Doug.

Hi, we use Polycom SP IP 501 phones. We use the standard key/softkey configuration to do attended transfers. The only thing we miss is the CID info of the original caller after the call is transfered. This behaviour is different from the blind/direct transfer. With blind transfer method the original CID info is displayed. We already opened a call (in 2006) with Polycom JIRA. This is what they

Hi, I think I've identified an issue and just want to check before completing a bug report. Prior to a call entering a Queue, I set __DYNAMIC_FEATURES=NewRecordApp. AgentA answers and is able to use that feature code. If AgentA performs an attended transfer of a call from a queue to AgentB, the feature code no longer works. Cases that do work are as follows... Calls using both Queue() and

I'm having an issue with CDR. Basically, I expect to have all "legs" of a call having the same linkedid and differing only by the sequence value. That does happen, but I'm getting null dst values after doing an attended transfer. I'm not sure if this is a bug or I'm doing something wrong. I'm running Asterisk 13.2.0. Here's the console log, step by step: First,

Hello, We have an application where operators will sometimes take an incoming call from a queue, then contact an outside line, do a consultation, and finally do a SIP attended transfer to join the two parties together. We'd like to record the incoming caller's conversation with the operator and the attended part of the outgoing call, but not the unattended part, after the transfer has

Hi folks, I have a simple question regarding attended transfers. I have some queues where agents take calls and I have configured attended transfers between queues. That is, the agent dials the attended transfer extension that routes it to the aproppiate transfer queue where the second agent answers and they both talk for a while. Finally the transferrer leaves the call with *, connecting

Greetings list, I've been playing around this afternoon with Flash Operator Panel, trying to get it to do attended transfers. I am running the latest version. Has anyone managed to get this working reliably, and if so, would you mind sharing how you did it please? Alternatively, are there any other GUIs (free or commercial) that reliably support attended transfers? I'm trying to

A call comes in from the PSTN, Asterisk answers it, it goes to the directory, and then to the extension the caller designates and the user at that extension answers. The user at the extension then wants to transfer the call to another extension; on the Cisco 7940 they push the ?more? soft key, then the ?Transfer? soft key, then enter the extension number they want to transfer to, and hit the