similar to: ASR & ACD Analysis & Monitoring from Master.csv

Is there a ready add-on to asterisk that will display the ACD/ASR per channel, source & destination? Thanks. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20091014/48076c6b/attachment.htm

Is there any program Asterisk users use to calculate ASR and ACD ?? Thanks for any comments. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090910/af1f9656/attachment.htm

Hi, What is good monitoring software to run to get the above info and more? Tx Shaun -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080913/21a3679a/attachment.htm

Greetings list, I am working on a project on which we wish to use Speex with Google Automatic Speech Recognition (ASR) to transcribe Speex audio being sent on to Google ASR service and return us the text of the spoken audio in the Speex audio stream. However, Google ASR's Speex support requires the off-standard Speex-with-header-byte format, and my group cannot find any worthwhile

Greetings list, I am working on a project on which we wish to use Speex with Google Automatic Speech Recognition (ASR) to transcribe Speex audio being sent on to Google ASR service and return us the text of the spoken audio in the Speex audio stream. However, Google ASR's Speex support requires the off-standard Speex-with-header-byte format, and my group cannot find any worthwhile

Hello Luca, Thank you for your response. I?m familiar with speech recognition and TTS, but new to MRCP. Yes, the 100k options is used for names in a directory listing. In the pre-MRCP support, Nuance ASR used API events/methods for the application to tell ASR when the prompt was playing and when it stopped. If ASR detected speech, it would signal an event so we would stop playing the prompt.

Hello, All of the Opus quality studies that I've seen focused on human-perceived quality. I'm interested to know of any experience with machined "perceived" quality, particularly related to speech recognition or biometrics. I'm also interested in folks thoughts on optimizing Opus for ASR. For example, removing certain classes of comfort noise, filtering non-speech bands,

Good day, Our installation needs a robust ACD application (as I'm sure others do) that can be dynamically reconfigured (if possible) maybe by a MySQL database. I have looked at Bill Heckel's ACD work and Andreas Otto's DynExtendb as well as James Sharp's ACD. None of these seem to be quite finished. Is there a chance a unified (* blessed) ACD application can be put

Hello Sir, I have few clarifications as we are planning to work with asterisk. If you don't mind, please clarify the following:- Q1. Do Asterisk support ACD functionality? If Yes, can you give information on how to configure or work with ACD (and it's usage). Q2. From the list of features listed in www.asterisk.org , I see "Predictive dialler" is listed

Dear fellows, how are you? I?m offering TDM routes for Brazil (landline and mobile destinations) with low prices, TDM ccts (no GSM), ASR and ACD great. Pre paid, by paypal. If you have interest, please just let me know. With Best Regards Josue -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hello, Question for developers: what is the asterisk way to integrate with ASR (speech recognition)? Question to the community: has someone done anything in this direction? On the first glance that shouldn't be too hard. One part is delivering audio to the engine (for example, main ASR players Nuance and Speechworks will be happy with RTP) - can be done via RTP forking. The other part is

Has anybody got the polycom acd function to work? I have the following setup: Debian 3.1 - 2.6.8 linux zlib-1.1.4 libpri-1.2.3 zaptel- 1.2.6 Asterisk - the bweschke/polycom_acd_funtions branch version - I get one error when doing a make install about needing a newer version of libpri and zaptel, I got the above versions from asterisk.org, are there newer version anywhere else? In the sip.conf

Hi all, I have a little question I was not able to find answered on the Net:: How can I measure ASR (Answer-Seize Ratio) ? Which is its definition ? In other terms, it is said to be a ratio between "answered calls" and "total attempted calls". (cfr:http://en.wikipedia.org/wiki/Least_cost_routing) The question is: should I remove from the "total attempted calls" the

Hi all, I have a need where ACD ringall and ACD roundrobin ring strategies will be combined. Basically, ring every agent in a specified order, but whenever it times out and goes to the next agent, I still need the previous agent(s) to continue to ring. I would like to develop this extension myself as a contribution to the asterisk community. In doing this, where should I start? I've

Hi all- I have a customer with a Rockwell Spectrum ACD. They wish to connect to an asterisk system using euro-ISDN circuits, and asked me if asterisk supports a feature that they call "Take back and Transfer". This feature allows an IVR (asterisk in this case) to handle a call and then blind-transfer it back through the ACD to another extension- freeing up the asterisk channel.

Hello, I'm in the early stages of designing an Emergency calling service IVR application. The IVR application asks simple one or two questions like "which is the postal code of the area you are currently calling from ?" "Is the correct ?". The expected values are a 5-digits number like "twenty-five-thousand-two-hundreds-twelve" or

Hi all Arnaud, Some newly purchased Ellipse ASR-model UPS find their way to my office for a first evaluation test. It concerns the Ellipse 1500 and Ellipse 1000 models. As you know we are still working with hidups. Peripheral recognition, start of NUT, mains short interruptions management, all that work fine... as expected ;-) But changes occured on the delayed shutdown procedure after the

Is it correct that the unimrcp is the best approach for Asterisk and ASR/TTS? Could anyone provide pros/cons for the various ASR options for Asterisk? We need the ability for very large grammars (over 100,000 options). Because of this, my initial thought is Nuance or Lumenvox. Does this sound correct? Have a great day! Dan -------------- next part -------------- An HTML attachment was

Hellow, i need the following requirements with asterisk : 1) Can ACD (Automatic Call Distribution) service work with asterisk, and how to set up ACD in asterisk ? 2) How call barging can set up in asterisk ? 3) How call recording can set up in asterisk? Thanks mahboob System Engr SSL -------------- next part -------------- An HTML attachment was scrubbed... URL:

Can anyone point me in the right direction of info regarding ACD methods available in Asterisk. As far as I can see there are time based ring strategies available but I cannot find any info regarding skills based routing or queue priorities. Also do the current time based ring strategies work globally. What I mean by this is if an agent is a member of more than one queue then would the ACD