similar to: Set (MONITOR_FILENAME=.................) for queuing recording calls

All, I am trying to set a monitor file from the queue.conf as specified on http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf In order to avoid the default MONITOR_FILENAME format wich is: "agent-xxxxx-uniqueid.wav" for example "agent-10017-1266438575-26.wav" As you may now, when using the queue command you are not able to know which agent will take the call,

Hi, There are 3 new settings (setinterfacevar, setqueueentryvar, setqueuevar) and membermacro settings in 1.6 queues.conf. What is the potential use of these settings? The variables set are useful, but there is no indication of the purpose they could be used? Any one with some light on potential use case of these new features? raj

Hi All; When the call coming via the E1 dahdi and I handle the call (as first step) by exten => 5631040,1,Goto(OrangeCMG,s,1) it is not working and the call will be disconnected instead of queued. But, when I handle the call (as first step) by playing any sound file and then send for the queue, then it is working fine, WHY? exten => 5631040,1,Playback(WelcomeMessage) exten =>

Hello Asterisk Users, I guess the subject says the most of it; here goes some more detail: - Running Asterisk 1.2.14 - Objective: record all calls managed by a specific queue - Name those files ${TIMESTAMP}-${CALLERIDNUM}-${UNIQUEID} Facts: - If the UNIQUEID chan var is used in the MONITOR_FILENAME, before calling the Queue() application, the two legs of the call are not

Hi I have this in my queue extension and I see this in asterisk when I call to the queue, but no file is created in the directory any ideas? exten => s,1,Set(MONITOR_FILENAME=/var/spool/asterisk/queuecalls/QSAMPLE-${UNIQUEID}) -- Executing [s at kundservice:1] Set("SIP/0850001175-b7942770", "MONITOR_FILENAME=/var/spool/asterisk/queuecalls/QSAMPLE-1228382046.12") Regards

Hi! Did play around with queues and need some help. I thought that MEMBERINTERFACE and MEMBERNAME should be set to the ?device? the call was queued to not the device that called the queue, or do i miss something? Running: Asterisk 1.8.2.3 built by root @ sip on a i686 running Linux on 2011-01-31 13:38:23 UTC 0317998985 calls Kinna (0320209030) Tomas Ekman (SIP/0317998972) receives the call but

Hello, I am using Queue application with multiple agents in each queue. I want to set the CDR(userfield) for each cdr based on the agent answering the call. Is it possible to do this? Thanks

I have running an Asterisk 1.4.20 box and I want to get the value of the MEMBERINTERFACE variable to know about which queue member received the call. I set 'setinterfacevar=' to 'yes' in queues.conf but I can?t get this value.

Asterisk 12.5 I'm using AMI to initiate a "call me now" feature from the web site. The AMI looks like: Action: Originate Channel: Local/s at callmenow Context: dial-to-customer Exten: s Priority: 1 Async: true Variable: CHANNEL_TO_CUSTOMER=SIP/voipms/1112223333 Timeout: 999999 Dial Plan: [callmenow] exten => s,1,NoOp(callmenow: Queue without answer) same

Hi All; To simplify the the login and logout for the agent, I am looking for the variable that can be used for the AddQueueMember (in the place of the ?????? as following: exten => 100,1,AddQueueMember(CustomerSupport,${????????},1) exten => 100,2,Playback(agent-loginok) exten => 101,1,RemoveQueueMember(CustomerSupport,${??????}) exten => 102,2,Playback(agent-loggedoff) In other

In my * box I've configured two queues and incoming number and whenever any one calls those number call comes to my *box and it sends call to my agents in queue. but if no agent is available it still answer the call. Is there any why when my agents are not available I don't want call to get answered. Here is my dialplan: exten => xxxx,1,GotoIfTime(*|*|20|dec?ccagents,xxxx,6) exten

Hi All am using trixbox with call queues..I've set setinterfacevars=yes in queues.conf and following is dial plan : [test] exten => s,1,Answer() exten => s,2,Set(FILE_NAME=${CALLERID(num)}-${MEMBERINTERFACE}-${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)}) exten => s,3,Monitor(wav,${FILE_NAME},m) exten => s,4,queue(55365) exten => s,5,Hangup() but MEMBERINTERFACE is always empty - i

hi list, i have a question about the args of queue: when we use Queue() app, there are some arguments than can use. help from CLI: Queue(queuename[,options[,URL[,announceoverride[,timeout[,AGI[,macro[,gosub[,rule]]]]]]]]) well.. i'm trying to identify who has taken the call on a queue, and, when agent conected, launch a macro with some args based on who takes the call i do: exten =>

Hi all, What's the best method to send automon call recordings (*1) to the voicemail box of the Asterisk user? Do you have to trap hangups, etc, or is there some global variable that can be set? Thanks! S.

Hi all Does anybody know where this command is supposed to go? Set(MONITOR_EXEC=mv /var/spool/asterisk/monitor/^{MONITOR_FILENAME} /tmp/^{MONITOR_FILENAME}) In the queues.conf file it talks about it. So I naturally thought after I set up my monitor with monitor-format = wav monitor-type = MixMonitor That I could put a lame command in there to convert and move the file elsewhere for backup with

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Guys, if you define recording on queues.conf and also define a monitor_filename var on your dialplna, you can record a queue call but, isthere a way to do something with the file after the call ends? I need to move the file to some other place but I cant find where to define a command to run after a queue call finishes. Any hints?

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Hi List; I need to configure a softphone to be client and use it with Asterisk, which is the recommended one? Is it iax2? Regards Bilal ____________________________________________________________________________________ Boardwalk for $500? In 2007? Ha! Play Monopoly Here and Now (it's updated for today's economy) at Yahoo! Games.

Hi, I want to do so that extension 501 will always use trunk1 for outbound calls and 502 will use trunk2 for outboud calls. How do I do this. Right now all extensions use the same trunk for outbound calls. -- Zeeshan A Zakaria -------------- next part -------------- An HTML attachment was scrubbed... URL: