similar to: Agents

virtual device that can be moved around physical devices... by login and logging out. Queues can contain any type of interface not a point that is partially well put in the Sark we have just got nore in the voi-info website.... It also seams to suggest that Agents are a deprecated feature. AgentLogin. AgentCallbackLogin is depreciated but what has it been replaced by? Not sure what AgentLogin

I'm trying to figure out how I can have my lan browser display computer names instead of IP Addresses. I think the ip addresses are generated by my router since if I add a new computer, the ip addresses will be different for each computer. anyway let me give you the specs first. Running Samba 2.2.8a-1 on Red Hat 7.3. I have not set up WINS or DNS at all. I have set up lisarc to use

Anyone know if - it is possible to limit 1 agent per extension where the last agent to log in overrides any previous agents or - a Command/application to clear all agents logged in on extension Does this look like it would require a custom mod to do it? J __________________________________ Discover Yahoo! Get on-the-go sports scores, stock quotes, news and more. Check it out!

Does anyone have an example of hoe to use these two commands? I have read he documentation, and I am still unclear on where this command goes, as part of extensions.conf or where? If someone could post a working example it would be most helpful. Regards to all, Joe

Hi all, what's your opinion about CDR-Event (like Hangup or Ring etc.) on AstManager ? Or, is something like this already implemented ? Regards, Thomas

One of my friends is facing this problems and I could not find any solution to that. Hence this post. In her Asterisk PBX, she has programmed about 10 agents, and strategy is rrmemory. Everything works fine. When an agent has received an ACD call, another call is not presented to him as long as he is on the ACD call. However when an agent has made an outgoing call, he is still presented another

Hello Team, Can you help me on this? I have attached here the queue logs of my asterisk. I've searching a parser for this. I do not know what are the meaning of that logs. Thank you so much. Your response is highly appreciated. Regards, Cristina -------------- next part -------------- An HTML attachment was scrubbed... URL:

I am using AgentCallbacklogin to logon agents. I am trying to avoid agents being logged in more than once in different extensions (is this a bug?) by passing the callerid to the AgentCallbacklogin funtcion as an option. The problem is that by doing this, agents are not asked for an extension and they cannot logoff (by pressing the #). Any ideas how can agents logoff? -------------- next part

Hi, I wanted to use the same extensions for Pausing and UnPausing queue members. Is that a variable that is set up with the agent status (on call, available, not logged, paused) so that I could use it to make some logic in this extension? exten => 111,1,Set(AGENTEPARADESLOGAR=${$[AGENTBYCALLERID_${CALLERIDNUM}]}) exten => 111,2,PauseQueueMember(|Agent/${AGENTEPARADESLOGAR}) exten =>

I have an Ubuntu system and went into Synaptic and checked asterisk for installation. Once installed, I started it with /usr/sbin/asterisk -vvvgc and got the following output with several errors and notices. Do I need to do more or are these ok? I expected to have some conf files in /etc/asterisk but there is nothing there. Thanks! Created by Mark Spencer <markster@digium.com>

I'm looking for a function I can put in my dial plan that tells me if a device is a member of a queue, but I can seem to find one. Basically I want to be able to dial to join a queue and if I'm already on the queue, leave...... exten => 4,1,GotoIf(${is_queue_member(queuename,SIP/${ext})}?leave:join) exten => 4,n(leave),RemoveQueueMember(queuename,SIP/${ext}) exten => 4,n,Hangup

Agents have been deprecated and are going to be removed. The replacement, is some complex dialplan using "Local Channels" which the admin will have to dream up for themselves. I'm quite happy to use some new method, but I don't really understand how yet as all the docs I can find point to using agents.... Ideally I need to be able to a> Log into a queue, both by dialing

Hello all, I've got a question regarding automatically logging in an agent on a predefined extension. I want to provide agents with a webinterface they can use to login in, now you might wonder why they can't use the phone - don't ask - customers eh :-) So what I basically need is a way to log in an agent using AgentCallbackLogin at an extension without them having to answer /

I'm using ver. 1.0.7 here are a couple of lines from my extensions.conf file: exten => x,1,AgentCallbackLogin(${CALLERIDNUM}|${CALLERIDNUM}@sip) exten => x,2,Hangup I'm looking for a way to capture the Agent ID after login, to keep track which agent is associated in a certain call.

Hi, Watching my queue_log file content, I can read entries like : 1349940957|1349940957.4|6025|Local/6455 at from-queue/n|ADDMEMBER| My extensions.conf file used this statement: exten => *9876,n,AddQueueMember(6025,Local/6455 at from-queue /n,10,,FOOBAR,hint:6455 at ext-local) I was expecting to see: 1349940957|1349940957.4|6025|FOOBAR|ADDMEMBER| Searching the web, I found a reference to

Hey list, arriving home from SambaXP, it was really nice. That darth vader cake was super sweet :-) Hearing some people talking about how much they'd like bash completion for `samba-tool`, I've put together an ugly script that does that. It's a very dumb script (I'm boldly calling it script), but it might make someones day a little bit easier.

Hi all, For those of you people that use Agents (with Agentlogin, not AgentCallbackLogin) on a call center, I have this need: when the agent logs in, a channel keeps running all the time that the agent is logged in to receive the incoming calls. How do I know which agent logged in (code)? Right now, if I query the login channel, there is no information about which agent is logged on: #

Hello, Let say all the SIP devices will be registered on the proxy like kamailio. Agent is a member of Support and Billings Queues on the asterisk servers. Support queue on "Server A" and Billings Queue on "Server B" for example. This will be done via RealTime Queue. I want Agent to dial 1234 on a sip device and it will prompt to enter a pin number to Login via

This is currently still at a proof of concept stage. After being mis-sold a Alcatel phone system, that does None of the things we asked for.... (Ok it takes calls but that's about it) We are looking at alternatives to try and bring some of the features we previously had on our old Analogue STS phone system. Looking at all the docs I can find Asterisks looks like it should be able to do the

I am proposing these two patches for 3.2. They allow the backend to process the REQ_FUA request as well. Previous to these patches it only did REQ_FLUSH. There is also a bug-fix for the logic of how barrier/flushes were handled. The patches are based on a branch which also has ''feature-discard'' patches, so they won''t apply nativly on top of 3.1-rc5. Please review and