similar to: Multi-tenant with receptionist features for managed service

Hi! I've got a number of extensions (about 50) on a working Asterisk setup. For each user, I have two extensions configured (for example 11021 for a Cisco 79XX phone and 11022 for X-Lite), and a ring group that ties the two extensions together (for example, 1102). Reason being that if the user is away from his/her desk or working offsite, they can answer the soft phone on the PC. From

Hi, Quick question. With an old phone system a receptionist receiving a call has 1 button to push to transfer calls to a specific extension, with Asterisk, a receptionist would actually put the caller on hold, pick up another line, call the extension, ask if the person is available, hang up pick up the caller again and transfer. To me it's seems a long way to simply do a receptionist

Hi, We are looking towards a 8+ CO line setup (20 extensions) in our office but we do not want an IVR(auto-attendant) feature. All incoming will be answered by a receptionist. I have read the multi-line configuration for cisco 7960 thread in this list but that way I believe we could only display 6 incoming lines. What will happen to the rest? Does the expansion module for the cisco 7960 work

I am looking at placing a system in an office with a central receptionist, and phones for each individual employee thereafter. Could I use a Snom 220 with additional keypads to view if the lines are in use by the other employees? Fred is in sales... A call comes into the receptionist and they transfer the call to Fred. The receptionist can tell Fred is still on the phone by viewing the assigned

I would like to setup an option in my digital receptionist that callers can select to hear a read back of their Caller ID. It would be something like, "the number you are calling from is...". I think I can reuse the festival script that is built in, but ideally this could be accomplished without using festival because Allison's voice is so much more pleasant. I'm just a few

Hello, Can anyone provide me with an example of how they have set up their dialplan and handset for a receptionist desk that handles a large volume of concurrent calls? I'm having a problem with transferring calls while several calls are either answered or coming into a receptionist's telephone at the same time. Thanks, Colin -------------- next part -------------- An HTML attachment

Hello Users, We have Thirdlane Multi tenant PBX system in production. Asterisk version is 1.6.2.15. Attendant transfer is working, but blind transfer is not working with Grandstream (gxp-2000) phone. We have read from google that it is a bug in Asterisk 1.6.2.15. We saw the below links: <http://www.odesk.com/leaving_odesk.php?ref=http%253A%252F%252Fwww.freepbx.o

Newbie question alert! I was just wondering how a receptionist phone would work with Asterisk. (I've never had a real job, so I've never really looked at different phone systems). I have looked around on the internet and seen that you can purchase 24 line phones; how does that get connected? What kind of wiring goes to the reception phone? How would I go about adding one of these to an

I've been playing with Asterisk for a few weeks and it's working great. I have a question about getting multi-line receptionist phones working. I was thinking about getting one of these expansion ports: http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet0 9186a008008883d.html What are people using for receptionist phones that show all the extensions in

Hi to all, I got an Asterisk with 2 BRI(7 pstn numbers and 4 concurrent calls) and 15 SIP extensions. The receptionist has a SNOM-360. How many SIP accounts would you configure on that phone? Only one would be enough? One SIP account, has a limit on concurrent calls? I saw that the SNOM-360 can handle up to eleven SIP accounts. Thanks -- .:FaberK:.

Hi there, I've got an installation where there's 12 POTS line incoming into *, and am trying to get some insight as to which VoIP hard phone would be most suitable for this scenario. Most of the VoIP phones I've looked at only have 4-6 line presentations; is anyone aware of one that has more? I tried to get some info about Snom's Keypad 220 since it has loads of programmable

I've tried searching the archives but come up empty. I'm looking for a "receptionist" application, that could be used in a business center. Lots of different incoming phone numbers (200+), all need to be answered in a different way, by a human. This is typically enabled with a terminal of some form that pops up the company and contact information for the called number, and a

Hey, all. Just wondering if there's a GUI out there -- preferably OSS, but I'll take what-have-you -- that a) can run on an Ubuntu/Debian box, and b) allows a receptionist to see what calls are in-process, and forward calls from their phone to somewhere else. Thanks! -Ken -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.

I have two contexts and there I have some sip clients and some iax clients, in the sip clients a have extentions like, 20, 21, 22, 23, etc; in the iax clients I have some extentions like 2000, 2001, 2002, 2003, etc. My extention is 2003 when I make a call the manager program show me that the extention 20 was originating the call (in red, and show my name/extention)! When I make a call to

Hi I make a Digital Receptionist ,but how can I attach it to an extension Help regards ********************************************* No employee or agent is authorized to conclude any binding agreement on behalf of Xplorium with another party by e-mail without express written confirmation by an officer of Xplorium. Any views expressed by an individual in this electronic

One of our clients is using a Grandstream GXP2000 with an attendant console. We have used the same phone with past clients successfully however this particular operator processes around 200 calls a hours and the GXP2000 for sure does not like the quick line shuffling and call volume. We get the following problems randomly: 1. menu stops working 2. transfer key stops working 3. Line 1 LED gets

We are writing a program using the manager for * for our receptionist to use once the system go live. If anyone is interested in helping us with testing please let me know. We are designing it for a touch screen monitor for her to do transfers, see whose on the phone and a few other features. Its in the development stage and has bugs. but I think its gonna be really good. If your interested

Thanks for all the comments on the 3Com phones. Thankfully, there is a large number of phones out there to dig through looking for the right solution. What I have not been able to find, after spending all weekend looking, is a good solution for an attendant console. We have 2 receptionists that need to be able to view all 60+ phones (we could probably weed it down a bit if we had to,

I have a customer who wants their receptionist to input the users' long distance PINs for the because they use each others pins. I am having trouble coming up with a way to do this because of creating a channel between the user and receptionist, dropping the channel and its variables and creating a new one for the actual long distance call. Any advice is really needed. 1. User Dials Long

Hi all, At our customer site i've installed one asterisk server with 20 Grandstream GXP2000's. Firmware 1.0.1.9. When someone dials the customer, the receptionist picks up, and does an attended transfer (the 'grandstream way') to a collegue. Most of the times this goes ok, but sometimes, when the receptionist puts the call on hold, and tries te reconnect to the caller there's