similar to: Asterisk VoiceMail: Is there a web interface for checking voicemail?

Hi, I'm very new to Asterisk and I have the following scenario. 1. Let's say I have a number of 1-222-222-2222 from my SIP service provider (VoicePulse). 2. I point my phone, Verizon wireless cellphone (1-111-111-1111), voicemail to the number provided by SIP service provider (1-222-222-2222). 3. I use another phone (1-333-333-333) to call 1-111-111-1111 and leave a voicemail message.

Hello Team, IVR selection of QUEUEMETRICS As we know queuemetrics had an IVR selection functionality where it can get the IVR keypress of a caller. We saw this link http://forum.queuemetrics.com/index.php?action=printpage;topic=503.0 and upon checking, its only determined the Queue, I want to get is the per IVR of a caller. Can you help me guys regarding this? I want to implement this with

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Hi, I had some experience on Asterisk 1.0.7 and 1.2.0. Now, I want to do something on the New Release of Asterisk 1.6.xx. I want to know wheather there are already web GUI for use now in the release. Or still nedd integrate some other third part GUI? Any advice will be appreciated. Thanks ahead, Best Regards, Gary -------------- next part -------------- An HTML attachment

Hi the new asterisk 1.4 supports to store queue log information directly into a database? (like CDR) ? thanks

Hello all, A client of us, needs a queue monitoring system. In realtime he needs to now the PRI status, the agents logged in and logged out, the number of received calls by agent, ....,etc. I am not a call center specialist and i want to find a call center software to offer to my client that fits his needs. I need a monitoring solution for incomming and outgoing calls and a queue management

Hello list, I have prepared a small tutorial today that deals with how to avoid Asterisk rebuilding DTMF tones when using it to connect industial appliances that use DTMF. You can find it at: http://astrecipes.net/index.php?n=248 I know it isn't everybody's piece of cake, but I thought somebody could be interested as well :) l. -- Home of QueueMetrics -

Hello list, I have been working lately on a small CDR parsing utility, and would like to do some performance testing on it. I am looking for some - possibly large - real-life Asterisk CDR datasets to run some performance monitoring. Anybody's got some CDRs that can be shared? Thanks in advance, l. -- Loway Research - Home of QueueMetrics http://queuemetrics.com

Can I use queuemetrics with asterisknow? I mean, if I modify the dialplan to use queuemetrics (I still don't know if it's possible), will I loose my changes when the time comes to do a conary update of the asterisknow package? thanks, -- ------------------------------------------------------------ Erick Perez ------------------------------------------------------------

Hi, is it possible to have the information stored in /var/log/asterisk/queue_log realtime in mySQL? thanks

Hello all, Anyone expecialized with call center monitoring and reporting solution based on asterisk. A client of us, want to install a call center reporting solution for an asterisk server but I do not know which could be the best tool for that. I need a tool for reporting queue calls, agent calls, and disconnect cause. Any clue will be appreciated. Thanks in advance. VoipCrazy

I'm curious what asterisk solutions there are out there for inbound call centers with multiple DIDs. I'm looking for solutions for a setup where single system may have 1000 DIDs going to it, one for each account. Each account may not get that many calls. Solutions that will all reporting on calls coming into different accounts, call routing for queues based on distribution groups. Like

Anyone thought about something like outgoing queues? I mean, having same info that has for inbound queues but for outbound calls, and grouping members there. For example, before using dial application put an app outqueue that get all the statics. Talked time, member status, last call, completed calls, failed calls, reset statics, and maybe some more. So its possible to get more control and has

hi i need an open source callcenter manager system like queuemetrics but opensource any one know any? i prefer to search before start a new one thanks David -- (\__/) (='.'=)This is Bunny. Copy and paste bunny into your (")_(")signature to help him gain world domination. -------------- next part -------------- An HTML attachment was scrubbed... URL:

I have a _very_ specific situation where I need queues to work in a very specific manner - I need the queue to only accept one call at a time, even though several phones are attached to it. My memory tells me that queues might have even worked this way in the distant past (pre 1.0)...but I am willing to be mistaken. Is this even remotely possible? PaulH

Hello list, I am getting the list with days of delay, take for example this message: Received: from unknown (HELO lists.digium.com) (216.207.245.17) by mxavas16.fe.aruba.it with SMTP; 29 Jun 2007 13:38:37 -0000 Received: from localhost ([127.0.0.1] helo=INXS.digium.internal) by lists.digium.com with esmtp (Exim 4.63) (envelope-from <asterisk-users-bounces at lists.digium.com>) id

Hi, Anyone knows if there is a way to play a list of sound file in a round robin mode (at specific interval) while someone in waiting in moh in a queue? Ok, you enter a queue and wait listening to moh, every X minutes a sound file is played from a list of sound files to be played. If that possible and if so how? Thanks for any pointers. Andre

Hi list; I am looking for an application that can be used with call center, in this application we can integrate the telephony part of the call center (like CTI Client ad so on), any one can advise for a good application to be used with Asterisk Call Center? - Note: The application to be customized easy, to be able to use it with Banking, Telecom, Oil, .. etc. Regards Bilal

Anyone know of a good package for reporting on Queue statistics from Asterisk? Bob

Hello I'm trying to use an AGI that returns the queues status (numbers of available agents, etc ), but I'm having some problems with it (it's still very buggy). Is there any AGI repository with source code samples? Had anyone used an AGI to check queues and agents status? Thanks regards Joao Pereira -- StarTel - A Rede Livre Joao Gomes Pereira www.startel.pt +351 304500650 sip: