similar to: AddQueueMember and Flash Operator Panel

Hello, I am wanting to close a specific channel for example; SofthangUp(SIP/EXTEN-UNIQUEID) but the problem is the channel is assigned a unique id as well. The need fits into the idea of receiving a call from a higher status user and thus closing a specific channel to allow the higher priority call to route through the dial plan to the freed extension. Any ideas welcome. Many thanks

I am trying to implement a Centralized Call Waiting System. I have red some document about asterisk group features to manage group and category of a sip channel. I have done a lot of test about it but always it doesn't work correctly if I transfer the call. This is the macro code I use for inbound calls. [macro-test] ; ${ARG1} - technology something like SIP ; ${ARG2} - resource.

Dear all, Anyone has experience using group and group_count to limit outgoing calls in AGI/CAGI? SET VARIABLE GROUP(${CALLERIDNUM}) OUTBOUND_GROUP EXEC Gotoif $[${GROUP_COUNT(OUTBOUND_GROUP@${CALLERIDNUM})} > 1]?BLOCK SET VARIABLE GROUP(${CALLERIDNUM}) OUTBOUND_GROUP But it doesn't work as it should. Tried in extensions.conf and it works. Any idea. Thanks Ray

Hello list. We just upgraded to 1.6.1.11. We are using real time information stored on mysql databases. That is all running fine. Now, since we upgraded, some member don't get calls from queues. In CLI: "queue show" shows something like: 611 (Local/611 at agents) with penalty 20 (realtime) (*In use*) has taken no calls yet We use the extension 611 in different computers, in the

Hi, I'm currently migrating to 1.4 and have problems changing deprecated AgentCallbackLogin to AddQueueMember. I have dynamic queues and dynamic agents (MySQL Realtime), and pseudo-dynamic agents.conf (with huge amount of possible agent numbers). Agent login is done trough manager API: * AgentCallbackLogin * QueueAdd In 1.4 seems AddQueueMember can do all the same, but there is no such

Good Day again list, Encountered another problem in the ACD queue... If I use the ADDQueueMember to dynamically add members as foolows, exten => 403,1,AddQueueMember(techsupport|SIP/${CALLERIDNUM}) lets assume I called extension 403 from my extension 2204. then a caller (extension 2203) enters into the techsupport queue I am able to receive the support call on my phone (extension 2204

Hi, I'm having hard time to emulate agencallbacklogin. Agent can logon and receive call without any problem using addqueuemember. The problem comes when I try to evaluate their performance using queuemetrics. Here is an exemple of my log script: ;Agent Login exten => _60XXX,1,Macro(agentLogin) [macro-agentlogin] exten => standard,1,AddQueueMember(queue1) exten =>

Hi i have problem with AddQueueMember logic. I need login Agent(Member) in asterisk. use this option: for example: AddQueueMember(queuetest,SIP/ekiga,10,,Agent/13) and now i want to call to this Agent: exten => _1XX,1,Dial(Agent/${EXTEN:1}) call to 113 and asterisk should call to Agent => 13 on interface SIP/ekiga. This doesn't work, How can i do this on Asterisk 1.4(not

I am developing an ACD front end using Asterisk 1.2.14. I heard that AgentCallBackLogin will be deprecated in future version of *. Is this true? If it is, how can I use AddQueueMember to replace AgentCallBackLogin? I mean to login an agent in multiple queues at once. I have multiple queues and a lot of agents defined in queues.conf and agents.conf. Each agent may login more than one queue. It

Hi, I have callcenter running with v 1.2 with AgentCallbackLogin and now trying to move to 1.4 using the example doc, doc/queues-with-callback-members.txt. From what I understand the basic idea in the example is to 1. Authenticate a caller with VMAuthenticate 2. Get his SIP Channel number 3. Use

Following on from a posting yesterday from Kevin, I have the following in the dialplan: exten => 709,1,AddQueueMember(SomeQueue|Local/706@AgentQ) I am on extension 706. From the CLI: SomeQueue has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime), W:0, C:0, A:3, SL:0.0% within 60s No Members No Callers I call 709, get a console message

Hi all, I've been working on this for days and can't find a solution. I need to use AddQueueMember for my agent logins to my Queues -- but a number of my agents are outside the main server, which is connected to my asterisk network over IAX2. I can't just do a AddQueueMember(queuename) because it puts in a complicated member calleridnum like: IAX2/peername:65723/23 Which won't

Hi All; To simplify the the login and logout for the agent, I am looking for the variable that can be used for the AddQueueMember (in the place of the ?????? as following: exten => 100,1,AddQueueMember(CustomerSupport,${????????},1) exten => 100,2,Playback(agent-loginok) exten => 101,1,RemoveQueueMember(CustomerSupport,${??????}) exten => 102,2,Playback(agent-loggedoff) In other

Hi, I have missed something so I wonder if someone could explain for me? 0424449647 desktop phone 0106024647 DECT phone 0424449630 Helsingborg queue extensions.conf --------------- [support] exten => 0424449647,hint,SIP/0424449647&SIP/0106024647 exten => 0424449647,1,Dial(SIP/0424449647&SIP/0106024647,15,rtT) [inputinterior.se] exten => 0/0424449647,1,Answer() exten =>

I am having a difficult time with the transition from agentcallback login... Here are a few of the isssues, I am logging in using chan_ local ie:local/8000 as the extension Call Detail records no longer show agent/xxxx as the dstchannel show agents no longer shows the channels state show queues does not show the member Can anybody help? I have a ton of time invested in applications I developed

On 6/4/07, Jordan Novak <jnovak@logisticshealth.com> wrote: > I am having a difficult time with the transition from agentcallback login... > Here are a few of the isssues, I am logging in using chan_ local > ie:local/8000 as the extension I'm not sure if this will solve any of your problems or not, but I've found it's often necessary to use the "/n" on the

I (have to) would like to move my agents out of agents.conf in preparation for the deprecation of agentcallback login. Everyone I have spoken to is upset about this but the functionality can be accomplished in the dialplan and that is fine by me. I do have an issue with losing the features contained in the agents.conf though. I have to have the ackcall-yes working. All of my agents login on home

AgentCallBackLogin is going to be deprecated, so I've decided to emulate chan agent using AQM and RQM funcions and Local channel. I use asterisk 1.2.13 and latest 1.2.x. zapata. I used example 2 from http://www.voip-info.org/wiki/view/Agents+without+agent+channel and example from queues-with-callback-members.txt from asterisk 1.4 doc directory. My dialplan is very similar to Digium's

On Tue, 15 Feb 2005 03:02:45 +0100, Stefan Gofferje <stefan@gofferje.homelinux.org> wrote: > Hi folks, > > I have some trouble with the FOP and would appreciate if anyone could > point me into the right direction. There is a FOP user list, although not too active. http://www.asternic.org/ > Is there a way to define a button like Zap/g1/6000 and have it light up > when

Hello, I add a member to a queue with AddQueueMember, but the Queue still indicates "joinempty" : Add member to queue : /-- Executing [queueadd at sub-GetParams:2] AddQueueMember("SIP/sip17-00005c1e", "myqueue11,member3") in new stack -- Executing [queueadd at sub-GetParams:3] NoOp("SIP/sip17-00005c1e", "AQMSTATUS = ADDED") in new stack/ ...