similar to: Problem with queue

Hello All, I have a queue with only one agent logged in al the time, but if for some reason the agent cannot pick up the call for 2 full ring, the phone does not ring the 3rd time and all the call in the queue get stuck. Below is my agents.conf [general] persistentagents=yes multiplelogin=no [agents] wrapuptime=5000 musiconhold => default updatecdr=yes agent => 1001,4321,Agent01 While

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Alright I Extracted the tarbell as directed and tried to use the wine application adn was told this: "Error while loading shared libraries: libwine.so.1: cannot open shared object file" Why is this happenening? Amd how do I fix this. Davinsky.

Hey, I've coded an OGG player for Win32 (it uses AL for playback so it's portable to Linux/Mac), but every time the program gets to the 'ov_open()' function, the app completely freezes, and I have to use the task-manager to kill it. I am supplying it with a valid file handle that was just opened (FILE*) and the vorbis file is also a pointer that is not in use (set to null). Any

Hi friends, Do we have any way to prevent more than one Agent being logged in from the same extension? Also is there a way to limit an agent from logging in from more than one extension? I searched too much, but didn't find a solution. Please help. Thanks in advance. Shanavaz. -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi, I have 1.2.9.1 installed. It always rings first available agents for 15 seconds, then rings and hangs up the next agents straight away, then ring the next agents for 15 seconds. It goes as a loop. Any one has the following same problem? Thanks. Agents.conf [general] persistentagents=yes [agents] autologoff=60 wrapuptime=15000 ackcall=no group=1 agent => 7130,7130,agent1 agent =>

Is there anyway to setup a queue with only one agent (device) which is always logged in. So when a call hits that queue the device will ring (if not already on a call) or will be put in the queue if the call is already in place? Thanks Miles -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi, I have the same problem with the queue configuration When I receive 2 calls only 1 phone ring even if more agent's phone are free. The second call will go to an other agent only if the first call is pickup. Somebody have a solution ? This is my config file : Queue.conf [general] ; ; Global settings for call queues ; ; Persistent Members ; Store each dynamic agent in each queue

Has anyone figured out the way of getting the caller id for BSNL on Asterisk 1.4.2 I have tried following link http://bugs.digium.com/view.php?id=6683&nbn=24 but was not able to get it, although did not ge any error too. I always get the caller id as asterisk. Can someone please help. Regards, Sanjay Rajdev

Can anyone confirm that the feature listed below works? I'm using AgentCallbackLogin and it never seems to log the agent off if they don't answer. /etc/asterisk/agents.conf ; Define autologoff times if appropriate. This is how long ; the phone has to ring with no answer before the agent is ; automatically logged off (in seconds) ; autologoff=15 -- Go to

Hello, is it possible to rout ALL RTP Data over Asterisk, like SIP1 <---RTP---> Asterisk <---RTP---> SIP2 I know it seems quite useless. But I want to simulate a IAX -> SIP connection and have no Phonecard installed on my computer ;) Thanx, Kalle

I have some Analog card on a PCI slot of a remote computer, Is their a way I can figure out remotely the name of the card. I have FC6 installed on the machine. Regards, Sanjay Rajdev

I have a CISCO 7912 phone, the LED on the phone does not glow when there is new voicemail, can we configure Asterisk to have the LED glow on new Voicemail. Regards, Sanjay Rajdev

Few days back I installed Asterisk 1.4.2 with Zaptel 1.4.0. All SIP accounts were working fine, today I tried to install a fxs Sangoma A200 card and got the following error. [Apr 12 01:15:17] WARNING[31018]: channel.c:3024 ast_request: No channel type registered for 'Zap' [Apr 12 01:15:17] WARNING[31018]: app_dial.c:1090 dial_exec_full: Unable to create channel of type 'Zap'

I use a single queue for all incoming calls, and different people login at different times to handle the calls, however, quite often, people forget to logout again (incl me). This causes problems because eventually everyone has gone home, and people end up sitting in the queue in-definitely... I use this in extensions.conf exten => 691,1,AddQueueMember(queue,${CHANNEL}) So, how can I have

I am having problem while having asterisk work with ODBC (Postgres) The error that I am getting is "config.c: Realtime mapping for 'sippeers' found to engine 'odbc', but the engine is not available" I really donot know what has went wrong. I have set the ODBC connection properly I have verified it using :: [root@asterisk ~]# echo "select 1 " | isql asterisk

What is the best alternative for getting the IVR and other prompts recorded for Asterisk. Regards, Sanjay.

Hello All, I would like to only use the gsm codec for all the calls, is it possible I want to use minimum possible bandwidth as we have most of calls over Internet. Regards, Sanjay Rajdev

Hi list, Using Asterisk 1.2.10 I am getting seriously confused by Queues and Agents. So far I configured my queue and agents, had my agents login using agentcallback. Call enters queue agent gets a call, if agent doesn't answer after 20 seconds a flag is set in AstDB (thanks to: Leo Ann Boon), call is returned to queue and the cycle continues. If the same agent doesn't

First of all I would like to thank Mark for getting roundrobin to go roundrobin. Good job. Now we have some options here for leastrecent and fewestcalls strategy. It needs some work on the logic and Mark recommend that I ask the list and get some input before he makes any changes to it. fewestcalls from what I have seen would always ring the agent with the fewestcalls first then go into