similar to: Queue Monitor not mixing if using UNIQUEID in MONITOR_FILENAME

Hi I have this in my queue extension and I see this in asterisk when I call to the queue, but no file is created in the directory any ideas? exten => s,1,Set(MONITOR_FILENAME=/var/spool/asterisk/queuecalls/QSAMPLE-${UNIQUEID}) -- Executing [s at kundservice:1] Set("SIP/0850001175-b7942770", "MONITOR_FILENAME=/var/spool/asterisk/queuecalls/QSAMPLE-1228382046.12") Regards

Hi All; I noticed in the queues.conf the configuration for recording the calls in the queuing, and regarding to the filename (or any other parameter), it is written that I can determine the filename using the command: Set(MONITOR_FILENAME=foo) But it should be called from the dialing plan, but really i did not understand how to call it from the dialing plan. Well, for example this is my

All, I am trying to set a monitor file from the queue.conf as specified on http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf In order to avoid the default MONITOR_FILENAME format wich is: "agent-xxxxx-uniqueid.wav" for example "agent-10017-1266438575-26.wav" As you may now, when using the queue command you are not able to know which agent will take the call,

In my * box I've configured two queues and incoming number and whenever any one calls those number call comes to my *box and it sends call to my agents in queue. but if no agent is available it still answer the call. Is there any why when my agents are not available I don't want call to get answered. Here is my dialplan: exten => xxxx,1,GotoIfTime(*|*|20|dec?ccagents,xxxx,6) exten

Hi all, What's the best method to send automon call recordings (*1) to the voicemail box of the Asterisk user? Do you have to trap hangups, etc, or is there some global variable that can be set? Thanks! S.

Hi all Does anybody know where this command is supposed to go? Set(MONITOR_EXEC=mv /var/spool/asterisk/monitor/^{MONITOR_FILENAME} /tmp/^{MONITOR_FILENAME}) In the queues.conf file it talks about it. So I naturally thought after I set up my monitor with monitor-format = wav monitor-type = MixMonitor That I could put a lame command in there to convert and move the file elsewhere for backup with

Guys, if you define recording on queues.conf and also define a monitor_filename var on your dialplna, you can record a queue call but, isthere a way to do something with the file after the call ends? I need to move the file to some other place but I cant find where to define a command to run after a queue call finishes. Any hints?

Greetings, all. I would like to record calls that are entered into queues and I'm not quite sure how to do it. Here's how I'm currently set up: - Call comes in and is placed into Queue #1 (which rings all phones for 15 sec). - If call drops out of this queue, it is placed into Queue #2 (which plays MoH until the call is picked up). I've tinkered with MixMonitor and I have my

Hello, i've recently switched over from 1.0.9 to 1.2.3. I've experienced some (to me) weird behaviour. This is the config for an example queue.conf: [654] wrapuptime=30 timeout=20 strategy=ringall retry=5 queue-youarenext=queue-youarenext queue-thereare=queue-thereare queue-thankyou=queue-thankyou queue-callswaiting=queue-callswaiting music=default monitor-join=yes monitor-format=

Hi everyone, after doing the same thing multiple times and struggling to remember how it was done, I have prepared a small tutorial that explains how to save monitored files in different folders per day. This is quite useful becausethe resultingfile system is way more manageable than having maybe 100,000 files all saved in the same folder. You can find the tutorial here:

Hi, I've an PRI coming to my asterisk ,calls are coming fine and my agents are able to answer no prob. but I've an agreement with my telco with some incoming no if the no of calls on these no are more then 3 then send to another no. they use busy signal to divert call on another number so I'm sending the call to Congestion() if no of calls in this group are more then 3. But my

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Hi everyone Has anybody ever come across this, I want it to join automatically the recording files for me but it creates the wav files as I expect but it doesn't join them sadly, so eg: ls 1250623104.10-in.wav 1250628672.23-in.wav 1250630411.30-in.wav 1250623104.10-out.wav 1250628672.23-out.wav 1250630411.30-out.wav Here is my queues.conf snippet [testQ]

When recording inbound agent calls, if the queues use agent members (Agent/6000), we can get the calls recorded as agent-xxxx.yyyy.zzzz.gsm where xxxx is the agent number. However, if the queues use phone members (SIP/6000), the recorded filename is simply yyyy.zzzz.gsm. Is there any way of making the recorded file either agent-xxxx or even sip-xxxx where xxxx is the extension number. I had

Hi all, I am having the following trouble with recording calls: When calls come into the support line did number, the call starts to record on the first queue, but appears to hang up when the call actually connects to the engineer (ie I see "got hangup request" on the cli and then mixmonitor ends.) I am guessing this has to do with the announce file that is played to the engineer

If you use both the public and private interfaces for VoIP in the Asterisk Server, make sure you don't specify one of them for the binding in sip.conf Example bindaddr=0.0.0.0 will allow SIP traffic on any of your interfaces. Ed Nu?ez IT/Telecom Engineer 4037 Metric Drive Winter Park, FL (o) 407-384-4200 x 1656 (f) 407-384-4222 (c) 732-925-0730 -----Original Message----- From:

Hi, I'm sure some else has been facing this problem. I want to record all the call coming in my queue. I want this format: YYYYMMDD-HHMMSS-AgentID-CallerId - UniqueID. I'm using the monitor feature inside the queue.conf. I can't use the agents.conf monitor features because I'm using dynamic agent (addqueuemember) The problem I'm facing is that I can

Hi, I'm looking for some help with a problem in Asterisk (possibly), and I'm confused as heck what is going on. I've updated to the latest Asterisk version and the problem is still occur. My setup is as follows: I've got Asterisk running on a high end Pentium-IV box running Linux serving 5 calls, it is located in Canada. The calls come in via analog lines through TDM400P cards to

Hi list, The default file name format for touch monitor (automon) recordings is: auto-${EPOCH}-caller-calee It's possible to use the ${TOUCH_MONITOR} variable to change the 'caller-calee' part, but what about the 'auto-${EPOCH}-' part? I've been trying to use ${MONITOR_EXEC_ARGS} to add some more commands after the somix sequence for mp3 conversion. This should

Guys. How are filenames determined for automon and queue recordings enabled on queues.conf? I see the names have some tomestamps or something but is there a way to predefine the filenames to use? Thx!