similar to: Call/Contact Center.

Displaying 20 results from an estimated 3000 matches similar to: "Call/Contact Center."

2006 Apr 23
3
E1 connexion
Hello I have an E1 connection with 32 channels. To access to our IVR, you use 8898 phone number or 8899. If you call the 8898 you listen to the first application If you call the 8899 you listen to the second application How can I configure asterisk to do this Thank you issam -------------- next part -------------- An HTML attachment was scrubbed... URL:
2006 Apr 05
2
legacy Alcatel 4200/4400 and Asterisk (QSIG/PRI) and callerid
Hello, I have connected asterisk box with legacy PBX Alcatel OmniPCX 4400 (and also another * box connected to A4200). These PBXes have function to assign name to extensions and display it on phone. Asterisk box is connected via PRI with euroISDN signalling (also I have tried QSIG). Is it possible to set callerid with name and display it on alcatel digital phones? With command SetCALLERID
2009 Apr 03
2
New ViciDial Call Center Suite Release: 2.0.5
Hello, We've released another update to our VICIDIAL/astGUIclient call center suite: 2.0.5 http://astguiclient.sf.net/ The call center suite client applications run on most modern web browsers on almost any GUI-capable operating system, and it includes the VICIDIAL call center suite. This package is free and AGPLv2. This package is geared towards Asterisk installations with SIP,IAX or Zap
2006 Mar 25
2
help on mfc/r2
Hello there! I've problem with setting up unicall / mfcR2. can't find proper notation for channel, trying unicall/1, unicall/1/1001, unicall/g1, unicall/g1/1000 and still having no luck. klaudia*CLI> !cp call /var/spool/asterisk/outgoing -- Attempting call on Unicall/1001 for application Dial(363) (Retry 1) Mar 25 09:29:34 NOTICE[19920]: channel.c:2429 __ast_request_and_dial:
2005 Mar 15
1
Call Center software opensource or commercia l
Hello, We use and develop the astGUIclient suite. It is Open-source(as in GPL) and offers Inbound and Outbound call center functions with reports, ACD, monitoring, recording and very basic IVR scripts. Complex IVR functions need to be custom programmed within Asterisk but that is not really that hard. It works across multiple Asterisk servers and we are using it currently at 5 locations including
2006 Feb 15
5
Aasterisk large-scale deployment w/analog phones
hello, I am planning a fairly large hotel VoIP system, using analog phones. It will consist of about 100 analog phones, that must have access to a VoIP server. I am considering an option to use a couple of asterisk boxes, bundled with a total of four TDM2460E cards, and one TDM2451E card. Has anyone on this list done something similar? It would be great to hear some comments regarding a smilar
2005 May 23
5
Inbound call center - reliability \ scalabil ity with queues
For an inbound call center with 4 T1s and 30-50 agents on you would do just fine with a single, one-processor machine. We have handled more than this on a single P4 server although we use astGUIclient instead of Asterisk queues, but the load is very similar. I would recommend a Sangoma Quad T1 card because they are about 30% more efficient than Digium T1 cards. When you say that you need to
2009 May 19
9
Hang at 5:34 pm EST
Some at 5:34 pm EST DAILY, all my call get disconnect. I tried RE-INSTALLATION, I tried Reinstallation on a virgin HDD, but its same. I tried changing VOIP provider I tried changing Internet Provider..But no help.. What could be the reason ? Here are my enties of crontab : ### recording mixing/compressing/ftping scripts 0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * *
2006 Mar 13
1
Need help implementing call center featuresofAsterisk
It sounds like Naren and company has their own CRM application. They need a predictive dialer that allows third party app integration. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com]On Behalf Of Matt Florell Sent: Monday, March 13, 2006 8:03 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re:
2004 Mar 11
7
asterisk gui client
I have looked at matt's asterisk gui client at sourceforge. I am not a programmer by trade. The documentation there seems to be a bit lacking. Has anyone have the experience in installing the gui client and may perhaps have a how-to document available for sharing. -- David Kwok Tel: 612 99292086 ext 1002 Iaxtel/FWD # 17001813482 ext 1002 -------------- next part -------------- A non-text
2005 Feb 27
1
astguiclient gives me Object not found
I tried to install astguiclient and it gives me for each follow page: Object not found! Looking into the apache log file I find: [Sun Feb 27 16:18:30 2005] [error] [client 192.168.250.108] File does not exist: /srv/www/htdocs/astguiclient/method=POST, referer: http://vpbx.elmit.com/astguiclient/phone_stats.php?extension=gs102&server_ip=192.168.250.20 I have uncommented the ### If you have
2007 Apr 27
1
New VICIDIAL astGUIclient Release: 2.0.3
Hello, We've released another update to our astGUIclient suite: 2.0.3 http://astguiclient.sf.net/ The client suite runs on most modern web browsers on almost any GUI-capable operating system, and it includes the astGUIclient client-side web app which extends your phone's functionality and the VICIDIAL call center suite. This package is free and GPL. (the suite is not an asterisk
2007 Dec 03
1
New VICIDIAL astGUIclient Release: 2.0.4
Hello, We've released another update to our astGUIclient-VICIDIAL suite: 2.0.4 http://astguiclient.sf.net/ The client suite runs on most modern web browsers on almost any GUI-capable operating system, and it includes the VICIDIAL call center suite and the astGUIclient client-side web app which extends your phone's functionality. This package is free and GPL. (the suite is not an
2008 Jan 22
2
extension to nlme self start SSmicmen?
Dear list, Has anyone created a version of SSmicmen that allows testing for group differences? The basic Michaelis-Menten equation is: (Bmax * X) / (Kd + X). The nlme package allows modeling of random effects for Bmax and Kd as needed, but I curious how I can build in group differences? I have receptor binding data for strains of mice, and following Pinheiro and Bates' lead in their
2004 Apr 27
3
New ASTGUICLIENT released: 1.0.1
Hello, We've released another update to our Asterisk GUI Client suite: http://astguiclient.sf.net/ Screen shots: http://astguiclient.sourceforge.net/screenshots.html The client suite runs on both Windows and UNIX and includes a dialer (the suite is not an asterisk configuration tool) In addition to the usual bug fixes, this is mostly an update for the VICIDIAL dialer application.
2006 Mar 01
3
Voice Activation Level (speex 1.1.11.1)
Sorry. I forgotten the words volume or loudness. But it is know as microphone stroke too, i think. If something can tell me something about that procedure it would complete my pleasure. To bring back memories, i only wanted to know wheather i can change a variable that holds the sound intensity (loudness) needet to start "encoding >> sending" if the speex codec is in voice
2006 Mar 23
8
FXS channel banks
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2004 Aug 03
1
astguiclient: blank php pages
Hi, I just installed astguiclient, following the SCRATCH_INSTALL, without errors. But when I try to enter the administration page (http://127.0.0.1/astguiclient/ admin.php), it's blank. The browser shows me the following page source: <html><body></body></html> The same happens with http://127.0.0.1/astguiclient/welcome.php What could be wrong? Thanks!
2005 Feb 01
4
astGUIclient users should not upgrade to Asterisk 1.0.5
Hello, Just confirmed this on my end, because of the massive changes that have been made to callerID handling in asterisk 1.0.5 many of the features of the astGUIclient suite will not work on this new version. The latest stable version recommended is Asterisk 1.0.3. We will work on trying to find ways around the new callerID rules that the asterisk developers have put in place and hope to have
2006 Nov 05
2
logrotate, mongrel cluster and monit
While I could figure this out, I''m asking here first to see if anyone has already dealt with/created this. I''m running a mongrel cluster, running 4 mongrels on ports 8001-4. I''m using capistrano to deploy. And I''d like to use monit to check to make sure everything is running nice. I''d like to have monit restart only single mongrels if they fail, and