Displaying 20 results from an estimated 5000 matches similar to: "Asterisk: Agent logs into queue, and there are calls in the queue, but calls don't go to agent."
2005 Jan 04
4
queue_log
Anyone know how to get app_queue to send logs to MySQL or
any other sql server.
I found info for cdr's and even configs but nothing on
queue_log.
If sql is not supported in the current app_queue I will be
willing to pay someone to add it.
John Bittner
Simlab.net
2005 Jun 14
6
VOIP-INFO down?
Seems to be all morning. I have not been able to access for several
hours now.
W
-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Marcel van
Kaam, Fonetica
Sent: Tuesday, June 14, 2005 7:18 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [Asterisk-Users] VOIP-INFO down?
Hi
2006 Feb 13
1
Asterisk: Agent logs into queue, and there are calls in the queue, but calls don't go to agent
Here is some dialog from the Console:
-- Starting simple switch on 'Zap/13-1'
Feb 10 07:22:36 NOTICE[21105]: chan_zap.c:6063 ss_thread: Got event 18 (Ring
Begin)...
-- Executing Goto("Zap/13-1", "mainmenu|s|1") in new stack
-- Goto (mainmenu,s,1)
-- Executing BackGround("Zap/13-1", "thank-you-for-calling-poker -support")
in new stack
2004 Apr 12
4
Invalid module format in 2.6.5 after running make linux26
[root@asterisk zaptel]# modprobe ztdummy
WARNING: Error inserting zaptel
(/lib/modules/2.6.5-1.315/misc/zaptel.ko): Invalid module format
WARNING: Error inserting zaptel
(/lib/modules/2.6.5-1.315/misc/zaptel.ko): Invalid module format FATAL:
Error inserting ztdummy (/lib/modules/2.6.5-1.315/misc/ztdummy.ko):
Invalid module format FATAL: Error running install command for ztdummy
[root@asterisk
2008 Feb 12
3
Nortel 1140E
Anyone get the Nortel 1140E phones working with Asterisk ?
These look like great phones and I would like to start using them on
our deployments. I know these will work with Asterisk but the sample
config files are hard to find. My next step, if I cant find anything on
this list is to purchase a Nortel Communication Server for testing.
If anyone has a used NCS that works with these phone via SIP
2006 Feb 02
1
Callerid Name
Anyone know why zaptel would ignore a facility message from an ISDN PRI.
I am trying to get Callerid name to work. The carrier says it on and I see
it in the pri debug but asterisk never gets it.
Any help would be appreciated.
Thanks
John Bittner
Simlab.net
Protocol Discriminator: Q.931 (8) len=9
> Call Ref: len= 2 (reference 572/0x23C) (Terminator)
> Message type: ALERTING (1)
>
2004 Mar 31
3
SMDI support in Asterisk ?
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Hello,
Is there any work in progress for supporting SMDI in Asterisk ? if Not, could anyone tell how to get started implementing it for Asterisk.
Regards,
Tony
2007 Mar 02
2
PRI progress codes.
Anyone know how to let asterisk deal with the progress codes coming
from the carrier? The problem I am having is when a customer calls an
invalid number the carrier tells me the call is invalid via a progress
code but doesn't route me to a recording (this number is invalid).
Instead they hang up on me causing a fast busy or sometimes hold up
the call with dead air for 15 to 30 seconds then a
2007 Jan 11
1
Problems with agent dynamic login
Hi folks,
I'm running asterisk 1.2.10 and I need to use agent dynamic login. I
read some doc and follow some tutorials but the agents can't login into
the queue. Asterisk ask to me to dial the password agent and after
this, it doesn't do nothing ( it doesn't tell login ok or login
incorrect..). In the * console if I do show agents, any agent are logged.
Any help will be
2004 Aug 05
1
transfering incoming message from app_queue
Given:
Queue(foo|tHnr||bar)
where queue foo includes something like IAX2/gw/18005551212
should # transfer work on the remote phone?
A read of app_queue.c looks like it ought to work, but all
I get is dtmf sent to the caller.
(Incidently, I'd really prefer to be able to hit eg * during
the announcement to have app_queue continue on as if there
were a timeout. Has anyone looked into doing
2004 Oct 01
1
Agent Login Problems
See comments below.
Henry Devito wrote:
> Here's the problem. When I call 555 to login, it asks for the agent
ID
> which I enter as 501, it asks for the password which I enter as 1234,
> then it asks for the extension I dial 501 It then says that extension
is
> not valid. What am I missing? Of course 501 is valid I can make and
> take calls from it now.
>
>
>
2004 Sep 30
2
Queue Setup
Hi, I am on my next venture now, Need to set up 3 queues. I would like
these setup using the agentcallbacklogin. Does anyone have an example of
this? I have looked through the wiki , but all that did was confuse me.
One of the problems I'm having is how do I configure my extensions.conf to
dial the agentcallbacklogin
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2009 Jun 29
0
asterisk 1.4.21.2 a caller waited in queue, after connect to agent hears silence
Hi all!
My problem is that calls being placed in the queue, and are waiting
while the agents are busy, when an
agents is then free they gets connected to the agent but there is
silence (no voice).
If a caller has not to wait in the queue, there is no problem.
My agents have an iax2 client, and imcoming calls are over SIP.
queue.conf:
persistentmembers=yes
autofill=yes
ringinuse=no
2004 Dec 24
2
ALERT_INFO issue CVS-HEAD-12/24/04
Anyone having any problems with CVS-HEAD-12/24/04-15:59:15
and ALERT_INFO
I have a system setup with polycom phones configured to auto
answer on internal calls. When we upgraded to the latest CVS
the auto answer stopped working. My dialplan has not
changed. I did a sip debug and I dont see the alert-info tag
in any of the sip traces.
Any help would be appreciated.
Thanks
John Bittner
Simlab.net
2009 Dec 14
1
Queue still tries to ring agent when busy
When agents are on the phone, and the CLI queue show command shows their
status as busy, the queue still tries to send them calls.
Running Asterisk 1.6.0.17 and using AddQueueMember to dynamically add
agents. ringinuse is set to no for queue. Agents are using Polycom 430s.
dialplan:
exten => s,n,Queue(orders,itT,,,80)
queue definition in queues.conf:
[orders]
maxlen=20
queue-thankyou=
2004 May 20
6
VoicePulse broken?
Is anybody else out there using VoicePulse Connect and having problems
this morning? I just noticed that they have absolutely no contact
information in their website.. just want to make sure I didn't break
something in my asterisk configs.
-fedl
2004 Apr 23
1
Call Queues, Call groups
Is anyone successfully using call queues and call groups? If so do you have
an example configuration?
The wicki and mailing list information I found is pretty old.
Thanks!
Paul
pmahler@signate.com
2005 Feb 18
1
wrapuptime + agents.conf
hello list,
i have problem when i am useing wrapuptime with
agents.conf
my agents.conf looks like this
[agents]
autologoff=15
musiconhold => default
wrapuptime=50000
group=1
agent => 1001,4321,Mark Spencer
recordagentcalls=yes
my aim is every call needs have wrapuptime of 5000 ms
but when ever a call comes its directly connecting not
wating any more.
your views will be highly
2007 Apr 16
2
Problem with queue
I have queue set up in realtime on Asterisk 1.4.2.
Below is the senario that is happenening ::
I have created a test queue with only one agent. Once I call the test queue the agents phone rings if the aagent is logged on. everything till here is fine.
Now if the agent does not pick up the call, the call automaticaly disconnects after 15 secs as set for the queue, till here also it is fine.
But
2009 Aug 21
1
Queue Question
First off this is not my work for extensions.conf it is modified from
http://leifmadsen.wordpress.com/2009/07/15/migrating-from-agentcallbackl
ogin-to-standard-dialplan-methods-part-1/
So credit to Leif Madsen <http://www.leifmadsen.com>
But as to my question
[AgentLogin]
;A replaced version of AgentCallbackLogin() using a GoSub()
;
exten =>