similar to: Getting Agent Channel information

I have a couple of questions on the zapbarge: 1) zapbarge asks for a channel - how would a manager know what channel to enter ? Is there any way of being able to enter an extension number instead ? I know that you can get the information from the manager interface, but I wouldn't want to give my users access to this, or have to install / write a system just to get an extension number from a

We're rolling out Cisco 7940 phones, linked to *, which is running a TE405p EuroISDN. We have 2 ISDN lines, one we had for testing, and one for general (40+ users) use. During the testing phase, we had 10 phones linked to the second ISDN line, and there were no problems with echo at all. Lucky me. However, since we have started rolling out, we've had quite loud complaints that there is

Sorry that got accidentally sent incompleted, here's the full post: OK, here is the long drawn out description of how I am using Zap Barge and Monitor: Zapbarge(listen in on live calls): Very simple actually I just added this to my dial plan(extensions.conf): ; barge monitoring extension exten => 8159,1,ZapBarge exten => 8159,2,Hangup Then when you dial 8159 on

Greetings to one and all on this fine list; We have the current system: Meridian 1 Option 11 +-------------------+ | | ISDN/30 (DASS/2) ===> |NTAK79BB (2MB Pri) | | |<-->4x16 port Digital / 1x16 port Analogue ISDN/30 (EUROIDSN) ===> |NTBK50AA (2MB Pri)

Hi, 1. When an agent is active on a call, i need the ablity for a third person to join the conversation. Basically barge in by a supervisor, participate in the conversation and then leave. 2. As an extension to the above, while on call, can the agent request a conference from another agent and later hang him up. 3. Is there any way for a call to be put in the queue destined for a specific agent

Anyone successfully implemented a solution for allowing ZapBarge call monitoring only for a specific group of agents calls? The issue I see is that the feature only works on zap channels, and all of the agents (in many cases) are IP phones. Allowing ZapBarge and ZapScan on the TDM PSTN (t100p) interface has privacy issues for senior managers, but would allow all outbound zap calls to be

I'm using a TE405p with all four spans enabled, two configured as pri_cpe and two as pri_net, the asterisk is sitting between our ISDN (UK BT EuroISDN30) and our phone system. We have 200 DDI numbers on the ISDN's and I need to give one of our clients dial-in access to be able to monitor calls we handle on their behalf. I've got ZapBarge working but I need to restrict the client

Hi All Can anybody help me for dial plan to barge or Spy(ExtenSpy) specificor selective extemsions among 20 extension in my office. lets say my office extension range is 301-320 & i want to barge only 3 extension say 320, 302,314. is this possible to barge specific extension? . Plz help me for this.I am using Asterisk 1.4.9 & SIP channels. Regards Amit -------------- next

Hi, I've got an * box with 4 E1 (TE405P) and a Class 4 Cirpack switch (www.cirpack.com). <IP Network>--<*>-[TE405P]-<Cirpack>-<Public PSTN Network> ISDN interco is EuroIsdn, ports are configured ccs, hdb3, crc4. Cirpack is Network, * is Terminal/User. As I encountered some pb with Sip to Zap transcoding (* to Cirpack way poor quality, the other way fine), I

Hello all, OS OpenSuSE 10.3 * ver 1.4.26.2 zaptel ver. 1.12 Digium TE122 I have a request for remote users to be able to dial through the system so that the sales managers can barge/chanspy on the sales force. I have the DISA part working with authentication(rather straight forward) but what I can not figure out is how to enable the supervisors to be able to barge on these calls. Is there a

Hi, I have a problem with setting outgoing caller id to "nothing" (secret) on our Wildcard TE405P connected to a swedish euroisdn line. Caller ID seems to work fine when connecting the same line to a Ericsson PBX - so something must be wrong in my settings, but I don't know what. I've tried: exten => _*70X.,1,Set(CALLERID(name)="") exten =>

I was ZapBarging an extension the other day (sorry, CVS Head as of last week) and "forgot" to put down the phone when the conversation ended. To my consternation, I then started to listen to a totally different conversation - I think that the zap channel got re-used. Is there any way to force the zap barge to drop when either party hangs up ? Thanks. Julian

I'm setting up a new AAH 1.0 box to replace my AAH 0.6 box. Though on the new box, I've installed a generic ebay X100P. I don't have my livevoip or voicepulse accounts set up yet on the new box (can both boxes be registered at the same time?). I've set up one IP phone (SPA841) with the new box. I have my SBC POTS line plugged into the fxo card. I set up everything in AMP.

Hi, Urgently response would be wonderful, system is a Fedora Core 2. I have a Ericsson BP250 connected to 1 port on the TE405P and another connected to a local telco ISDN30. I have been running CVS-HEAD from about a 2 months ago and upgraded it again just in cause it was a version issue (didn't fix it) but this is what I am getting. When a person calls out from an extension on the BP250 to

HI folks, I have set a barging facility with our production box.Client able to barge a agent but client raise a requirement, they want talk to barge agent but that communication is not listen by customer. It is possible with asterisk or not. thanks in advance. Regards Akhilesh -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hello, I'm evaluating how I should implement the following feature (with asterisk 1.6.1) : - party A calls party B - A and B are talking to each other - supervisor C detects the call is on-going for too long (as, for example, others are waiting to use the phone) - C dials a special command that would play a short music to A and/or B and then cut the call 30 seconds later. At the moment, I

Hi, I'm planning on migrating someone who uses a very mature system. They would be logging in either as AgentLogin() or AQM. The main requirement however, is: The supervisor will have a control panel, where he will see how many of his agents are on call. If they are, he can "right-click" on the agent and get the options Call Monitor (where the super just listens in on the call,

Hi all, Does somebody know how I have to setup my TE405P ? Is it correct my configuration below ? Otherwise, can somebody help me ? Thanks, Angel. zaptel.conf span=1,1,0,ccs,hdb3 span=2,0,1,ccs,hdb3 span=3,0,1,ccs,hdb3 span=4,0,1,ccs,hdb3 bchan=1-15 dchan=16 bchan=17-31 bchan=1-15 dchan=16 bchan=17-31 bchan=1-15 dchan=16 bchan=17-31

Hi, I've got an * box with 4 E1 (TE405P) and a Class 4 Cirpack switch (www.cirpack.com). <IP Network>--<*>--<Cirpack>--<Public PSTN Network> ISDN interco is EuroIsdn, ports are configured ccs, hdb3, crc4. Cirpack is Network, * is Terminal/User. As I encountered some pb with Sip to Zap transcoding (* to Cirpack way poor quality, the other way fine), I tryed to

hi, i'm having problems getting asterisk spliced between an E1 PRI (german Telco Arcor) and an Ericsson Business Phone 250 digital PBX. The Asterisk Server has a TE405P with it's port 1 connected to the E1 PRI provided by our telecommunications provider Arcor and port 2 connected to the E1 PRI of our Ericsson BP250. the setup before: Arcor TelCo PRI(E1)