similar to: All you polycom folks.....

I just got a Polycom soundpoint and I set it up using the phone and web based admin. I cant seem to figure out the config files and they are confusing me greatly and I dont have time for it :) Some things are odd, like on every reboot it seems the volume I set is reset? is there any way to fix that. And the ringer seems low. - Even all the way up Anyone willing to point out a good asterisk

Hello, Has anyone on the list been able to successfully setup a Polycom Soundpoint 500 IP phone? I am getting failed registrations, and the Polycom documentation is not very precise. Their web interface isn't helping much either. Thanks in advance, Brent -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hello, I recently upgraded to Sip 1.3.1 and noticed that the Reject Button is no longer appearent on the screen when a second incoming call comes in unless I press the hold button on the first call. Does anyone have a work around for this to reject a call while continuing to talk to the first party? I should also point out that I don't want it to be on *, as the situation varies from call

Hello, We have 15 Soundpoint IP 500 phones and recently call quality has deteriorated. On some calls there is a static-buzzing of sorts that occurs when users talk. It can be picked up on SIP-SIP calls and SIP-ZAPTEL (Channel BANK<<-T100P). It basically sounds really weird whenever someone talks, it sounds like a bee buzzing or something. Very hard to explain. Also, there will be echo

I'll do that, but I'm sure that it's the Polycom :) Caller ID shows up fine on my 7960... W/ the name on top and the number below that. -- Executing NoOp("SIP/614-3ede", "Caller*ID is Matthew Marlowe <6092521155>") in new stack When the phone rings, only 'Matthew Marlowe' would display. When I answer, both the Name & Number will show.

Lately I have been experiencing a lot of echo from my Polycom phones. Only I hear the echo and it's not on every call. I've researched it via google and the forums and every echo problem usually relates when it's using a Zap card and not an IAX provider. Can anyone give me some advice or where to look to help solve this echo problem? This never occurs on any of our other phones,

I've got a problem that keeps popping up with my reception phone. It is a IP 650 and the receptionist - on three occassions - has accidentally hit the "Forward" softkey just before she enters the "Page All" keystrokes and then all future calls get routed as an overhead page. I will admit, the first time it happened, I was totally stumped. Why the heck did I have

In ipmid.cfg I have: <G3INTERCOM se.rt.10.name="G3INTERCOM" se.rt.4.type="ring-answer" se.rt.4.timeout="1000" se.rt.10.ringer="7"/> In sip.cfg I have: <alertInfo voIpProt.SIP.alertInfo.1.value="G3INTERCOM" voIpProt.SIP.alertInfo.1.class="10"/> I set up a test extension: exten =>

Hello, I have some reports from users that occasionally DTMF will stop working in voicemail and they will have to exit the system to get it to work again. The useragents are Polycom IP 500's and I am using dtmfmode=rfc2833, with Ulaw codec. This is all on an internal switched 100mb lan. Has anyone else seen anything like this? Thanks, - Brent

Anyone have shared lines (sla.conf) working with Polycom phones? Also, has anyone figured out if its possible to do 1 button call park with the softkeys?

Hi, Just started using an asterisk-based PBX with Polycom IP501 phones. Am Fairly satisfied and am starting to get into FTP setup of the phones. Have figured out most things except for how button remapping works. In sip.cfg, I have this entry: <keys key.IP_500.31.function.prim="DoNotDisturb"></keys> This works as expected but if I try to change the remapping to any

Only slightly asterisk related I suppose, but hoping someone has attempted this... I have an old installation with a bunch of IP501s, and one died. I replaced it with an IP450, and the user sorely misses his DND button. I hated those DND buttons anyway, as I couldn't control them centrally. I'd *like* to program one of his softkeys to send a *XX sequence to do DND on the

Hi All - I'm running version SIP version 1.3.4 on various IP300, IP500, and IP600 Polycom phones. I'm having a tough time with MWI. I thought I remembered somebody on the list saying that they had it working, but I can't find it in the archives now. I have all the phones configured for MWI as specified in the WIKI: ipdmid.cfg: up.oneTouchVoiceMail="1"

I am getting ready to install Asterisk and I was looking into the Polycom IP600 phones. I spoke with Polycom sales to verify the multiple line appearance and they said it would work. More specifically, if lines 1-3 all contain the same SIP registration info, the Polycom will only send out 1 SIP registration to the server and then handle the calls ringing on multiple lines. I was wondering if

Do the Polycom IP phones have some programmability so you can do some programmable phone buttons like you can on the Cisco phones? If there is programmability, such as for soft-keys and the like, how would you rate Polycom's vs Cisco's capabilities? And where can one find the programming documentation? Thanx. Ray. -- Scanned for viruses and dangerous content at

Hi, I've upgraded a few Polycom 501 to SIP 2.0.3b (can't get 2.1.0 because of Polycom's firmware policy, but this is the "latest publicly available" from Polycom's web site). I've noticed that some keys get "sticky" though. Soft buttons for example (i.e. "end call") need to be pressed 2-3 times for them to react. I've downgraded to

I got most of the features of my phone working. Polycom TEch support refuses to help or even talk to me. So I'll have to ask here again. On incoming calls, only the NAME is displayed. I am trying to figure out how to get the NAME & NUMBER displayed. If anyone can help me do this it would be GREATLY appreciated. Thank you in advance

I have a Polycom Soundpoint IP 500 that I have been using with Asterisk for a few weeks. It has been working OK, no major problems other than a freeze up every now and then, until today. The power apparently went out last night and for some reason the phone appears to be working but I keep getting the following errors repeating over and over in my Asterisk log file (IP's X'ed out): Aug

now that I have finally figured out what I was doing wrong with my polycom phone and got it to read the configuration file Im changing some gains. I successfully changed the gain for the ringer... It was too low for me. Does anyone know which gain would be for the call waiting and which tone would be for the "hands free" mode? Thanks

I've had an IP300 for a while now and it's been working fine. I just got an IP500 and when it connects to the FTP server it downloads the new bootrom and says error loading. The bootrom is fine and works on the 300... In addition, I downloaded a new copy to be sure and it still doesn't work. Can anyone give me some advice?