similar to: IVR Questions?

Displaying 20 results from an estimated 20000 matches similar to: "IVR Questions?"

2009 Aug 31
4
How to stop IVR once system receives DTMF?
Hi, We are trying to implement a complex business logic in Asterisk. Executing "Wait_For_Digit" command after playing IVR. We want to stop the IVR once we receive the digit. It is not recognizing the Digit until it completes the IVR. How can we stop the IVR once we receive the digit? Thanks BB -------------- next part -------------- An HTML attachment was scrubbed... URL:
2006 Dec 07
1
Standardized IVR UI Pattern (was: Re: Is there any Asterisk controllable thermostat?)
On Wed, 2006-12-06 at 23:51 -0700, asterisk-users-request@lists.digium.com wrote: > Date: Wed, 06 Dec 2006 22:37:01 -0500 > From: Steve Prior <sprior@geekster.com> > Subject: Re: [asterisk-users] Is there any Asterisk controllable > thermostat? > To: Asterisk Users Mailing List - Non-Commercial Discussion > <asterisk-users@lists.digium.com> >
2003 Nov 03
0
Re:Looking for CTI/IVR/CallCenter/VoIP project/task as freelance developer
Hi, As Freelance programmer/consultant I'm looking for project/task of IVR/CTI/CRM/IP-based, my skils are as following, 1 Dialogic-based CTI/IVR software programming 2 Intervoice IVR development 3 Siebel CRM integration and development 4 IBM DirectTalk and WebShpere Voice(VoiceXML,...) 5 IP-based development(VoIP,h323,sip,...) 6 Cisco
2005 Sep 05
2
DTMF issue on IVR
Hi All, I encountered a DTMF problem. We have an IVR built on Asterisk 1.0.7 with RedHat 9. When the caller calls into our IVR, and IVR plays the first prompt and asks caller to dial four-digit extension. Caller has to dial slowly, otherwise, Asterisk cannot recognize the extension number. I look at the trace on Asterisk CLI and there are missing digit in the middle of string. ex, caller
2018 Sep 17
2
IVR call simulation on Asterisk 15 server
Hi All, I am using Asterisk 15 server and wanted to configure IVR call simulation. My configuration scenario is 1. A subscriber will register to Asterisk server and start a call. 2. The IVR audio will come from the Asterisk sever to sbscriber. 3. Once the subscriber pressed the botton, the call will connect to a number based on DTMF digit pressed by subscriber. Then call will continue for 30
2009 Oct 23
1
Recording management for IVR
Hello everyone. I have a client with specific requirement, here's the scenario: Call comes in Ivr menu, press 1 for new record 2 for existing 3 for operation blabla.. on pressing 1, list of 5 categories A,B,C,D .. when customer selects a category a 4 digit pin needs to be generated and a recording be recorded in a specific folder A,B,C,D or E. then this 4 digit number is mailed ( can be done
2006 Mar 11
2
IVR dial by extension option..
I'm working on an IVR that gives the users the option (number 5 in the main menu) to dial by extension: exten => 5,1,Set(TIMEOUT(digit)=5) ; Dial Extension exten => 5,2,Set(TIMEOUT(response)=10) exten => 5,3,Background(LCL/prompt-60) exten => 5,4,WaitExten(15) When going option 5 you can dial some extensions such as 2802, it goes to the extension (all extens start with 28 on the
2008 Aug 21
3
IVR question
Hi! I'm setting up my IVR system, how can I register in a mysql database the IVR menus accessed by the clients ? Thanks a lot, Szasz Szabolcs
2003 Dec 20
3
ivr key press?
I'm testing an ivr implementation (first time) using: exten => 620,1,Wait,1 exten => 620,2,Answer exten => 620,3,DigitTimeout,5 exten => 620,4,ResponseTimeout,10 exten => 620,5,Background(npi-greeting) ; "Thanks for calling press 1 for" exten => 1,1,Goto(npi-directory,s,1) For initial testing, I've arbitrarily mapped this onto ext 620 (will change that later
2004 Sep 17
1
No sound from IVR scripts, yet calls placed without any problem.
Hi, Bit of a puzzle this one - let's see if anybody else can shed some light... I Ghosted my Asterisk box to build one for a colleague. I added one HFC card to make the total two and amended zaptel.conf and zapata.conf accordingly. I tested it with my handsets on my ISDN lines and it worked AOK. I unplugged the box and took it to his house and plugged it in. He doesn't have any ISDN
2006 Mar 09
4
IVR woes
Hello all. I'm having a problem debugging an IVR I'm building. I can't see any reason this shouldn't be working. Firstly the asterisk version is: Asterisk SVN-trunk-r7230 built by root @ localhost.localdomain on a i686 running Linux on 2006-02-17 22:44:48 UTC Basically the problem is this. While the playbacks are happening you can push any one of the options and to happily
2007 Mar 06
1
Cancelling a digit in IVR
Hello, I'm wondering how to make it possible for the user to cancel the last entered digit, if he made a mistake. For example, a user calls and starts entering 1...2...4, then he should be able to press, lets say *, to cancel 4 and enter i.e. 3. Thanks Jake -- ------- Domeny w ULTRA NISKICH cenach: ------- .pl - 29 zl, .com.pl - 22,50 zl, reg - 7,50 zl
2010 May 24
2
Delay in IVR
HI, I have in 'inbound route' a IVR, with press 1 or 2 the destination call is always a ring group called '600', my problem is that after press 1 (but this problem is present also with press 2) before that the inbound call is transfer to extension pass 10/11 seconds ! In attach log file about incoming call. I use Trixbox with Asterisk-1.6.0.10. Thanks. ------ Salvatore.
2009 Sep 16
2
IVR seleCtion
Hello Team, IVR selection of QUEUEMETRICS As we know queuemetrics had an IVR selection functionality where it can get the IVR keypress of a caller. We saw this link http://forum.queuemetrics.com/index.php?action=printpage;topic=503.0 and upon checking, its only determined the Queue, I want to get is the per IVR of a caller. Can you help me guys regarding this? I want to implement this with
2007 Feb 04
1
Interact with IVR
I remember a thread similar to this a while ago but couldn't find. How do I make Asterisk to interact with an IVR? (Nothing fancy, just plain predictable voice menus like a conference bridge.) I get stuck at Dial(), which seems to wait for hangup after the other end picks up. Yuan Liu
2004 Sep 24
2
CTI development
Has anyone started on CTI development?
2005 Jul 12
2
Having Trouble Creating an IVR
I have asterisk 1.0.5 installed via apt on a debian system. It's a custom distrobution called Voyage Linux that runs from a flash card and I have a hard drive installed with mysql installed on it as well as apache. I have been though the AMP install guide (asterisk management portal) and in the interface it has a place for me to record new IVR menus. I have to dial *77 to begin recording
2006 Apr 03
3
Coice recognition IVR?
Hello everyone. Is it possible to do some very basic voice recognition from within Asterisk's dialplan? What I'm aiming at is the ability to speak the digits I want to dial from my mobile phone. Dialing digits on my mobile phone while driving is not all that safe... Thanks for any input, Cosmin Prund
2005 Mar 15
1
Asterisk retains DTMF Control Even when an External IVR System is dialed
I am using Asterisk 1.06 Stable. When I dial my Mobile Number to check Voice Mail or my Bank Account Phone Access Number, the IVR System on the other end asks me to enter *2378 to transfer to an attendant. But When I press *2378, Asterisk tells me that it cannot transfer the calls and gives an error on CLI saying Extension '' does not exist in the dial plan. What is the trick to make
2015 Feb 25
5
situation with ivr and four-channel gateway
Hi list, I need your help ,I have an incoming call x the ivr and the operator takes the call. ext "101" , If a second call reenters and the operator is talking, I want to send to the extension 102 I use the Variable DIALSTATUS , but not working check IVR [IVRINMA] exten => s,1,Wait(1) exten => s,n,Set(CHANNEL(language)=es) same=> n,Set(TIMEOUT(digit)=4) same=>