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xyzqueue
2008 Mar 19
1
Newbie Queue: greetings when first joining queue
I was trying to find out how I could put in a greeting when a caller
***first*** joins the queue.
I searched high and low but could only find (in queues.conf):
. "announce", which is announcement to the agent
. "announce-frequency" which is announcement of queue position
. "periodic-announcement-frequency", "periodic-announce" which may seem
applicable to