search for: setinterfacevars

Hi, There are 3 new settings (setinterfacevar, setqueueentryvar, setqueuevar) and membermacro settings in 1.6 queues.conf. What is the potential use of these settings? The variables set are useful, but there is no indication of the purpose they could be used? Any one with some light on potential use case of these new features? raj

Hello, I am using Queue application with multiple agents in each queue. I want to set the CDR(userfield) for each cdr based on the agent answering the call. Is it possible to do this? Thanks

Dear all on a debian amd64 i've installed (from source) asterisk 1.4.30 On the system we have in average 50 concurrent calls in queue and 40 sip members. I'm experiencing an apparently random problem: sometimes some users receive 2 calls from asterisk, apparently ignoring the ringinuse=no settings. It appears on users that are members of many queues As you can see from the log, the

Hello Folks, I am setting up a call center but we have few agents so one agent is able to handle calls of different languages and different queues. For the agent to identify the caller, I want a popup to appear as the phone starts to ring with the caller's number, language (selected in the IVR), Queue (sales, support etc) and any other information (e.g a URL with parameters) I can send this

Followme is perfect to handle FMFM and it is now also realtime, but it seems impossible to assign some value to a variable, from within the followme to store info for example about the tenant the followme is running under, like instead happen for example in the queue with the setinterfacevar field. I just need to pass a variable from the channel placing the call to the followme to the channel

I have running an Asterisk 1.4.20 box and I want to get the value of the MEMBERINTERFACE variable to know about which queue member received the call. I set 'setinterfacevar=' to 'yes' in queues.conf but I can?t get this value.

Hi All am using trixbox with call queues..I've set setinterfacevars=yes in queues.conf and following is dial plan : [test] exten => s,1,Answer() exten => s,2,Set(FILE_NAME=${CALLERID(num)}-${MEMBERINTERFACE}-${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)}) exten => s,3,Monitor(wav,${FILE_NAME},m) exten => s,4,queue(55365) exten => s,5,Hangup() but MEMBERINTERF...

Hi! Did play around with queues and need some help. I thought that MEMBERINTERFACE and MEMBERNAME should be set to the ?device? the call was queued to not the device that called the queue, or do i miss something? Running: Asterisk 1.8.2.3 built by root @ sip on a i686 running Linux on 2011-01-31 13:38:23 UTC 0317998985 calls Kinna (0320209030) Tomas Ekman (SIP/0317998972) receives the call but

Asterisk 12.5 I'm using AMI to initiate a "call me now" feature from the web site. The AMI looks like: Action: Originate Channel: Local/s at callmenow Context: dial-to-customer Exten: s Priority: 1 Async: true Variable: CHANNEL_TO_CUSTOMER=SIP/voipms/1112223333 Timeout: 999999 Dial Plan: [callmenow] exten => s,1,NoOp(callmenow: Queue without answer) same

Asterisk: 1.6.2.15 On the production server I've modify the /etc/asterisk/queues.conf file. Now in CLI I wan't to reload queue configuration gracefully. I did: virtual-pbx*CLI> queue reload members office virtual-pbx*CLI> But `queue show office` tells me that nothing has changed. I tried to reload all -- `queue reload all': virtual-pbx*CLI> queue reload all [Dec 28

Hi , I;ve Asterisk 1.6.0 with static agents (sip softphones with extns 100 & 101 ) in a queue..When a caller arrives in queue , it lands on first 100 , 100 then does a blind transfer to 101 .. so that the caller can converse with 101 .. strangely enough the queue_log shows : 1253814090|1253814090.12|55365|NONE|ENTERQUEUE||98221232123

Hello list ! I have some configuration issues with queues, but I'm sure they are minor and for someone who has already configured queues it could be trivial. This is my queue configuration : [VC_support_queue] musicclass = default strategy = ringall timeout = 20 retry = 5 wrapuptime=15 autofill=yes autopause=no maxlen = 0 setinterfacevar=yes announce-frequency = 0

I have configured my mysql database by following this link http://www.voip-info.org/wiki/view/Asterisk+RealTime+Queue The only difference is that I am using ODBC instead of MySQL with Realtime. Within extensions.conf I have the following for my queue exten => 9**2**1611,1,Answer exten => 9**2**1611,2,Queue(irock.com,tT,,,300) exten => *50,1,Answer exten =>

Hi All; I noticed in the queues.conf the configuration for recording the calls in the queuing, and regarding to the filename (or any other parameter), it is written that I can determine the filename using the command: Set(MONITOR_FILENAME=foo) But it should be called from the dialing plan, but really i did not understand how to call it from the dialing plan. Well, for example this is my

Asterisk 11.1.0 One queue with strategy=leastrecent. (Full queues.conf below.) Occasionally (several times today), a caller will get "stuck" in the queue - there are operators available to take the call, but the caller stays in the queue for a long time. Any idea what might cause this, or where I can start looking to debug it? I'm going to start digging through the queue log

>Mohsen, >Here is one way you can do this: >1. In queues.conf add setinterfacevar=yes >2. Pass an AGI script to the queue application which reads in the >MEMBERINTERFACE channel variable and makes the web request for you. >Hope this helps, >-Dave Thanks Dave , I will check it. Best Regards, Mohsen -------------- next part -------------- An HTML attachment was

Hi all! My problem is that calls being placed in the queue, and are waiting while the agents are busy, when an agents is then free they gets connected to the agent but there is silence (no voice). If a caller has not to wait in the queue, there is no problem. My agents have an iax2 client, and imcoming calls are over SIP. queue.conf: persistentmembers=yes autofill=yes ringinuse=no

Hi to all i'm using Asterisk 1.4 and need to announce something like 'The operator answering to you call is XXX' to the caller, is it possible to do that using an AGI script ? The syntax in Asterisk 1.4 is Queue(queuename[|options][|URL][|announceoverride][|timeout][|AGI]) So, setting up an appropriate AGI script can i play an audio file (or create it with some tts) to the

Is there anyway to setup a queue with only one agent (device) which is always logged in. So when a call hits that queue the device will ring (if not already on a call) or will be put in the queue if the call is already in place? Thanks Miles -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi. Im having trouble setting variables in channel dialplan and re-using them in Extension dialplan... Im using the following call file: Channel: Local/210332450 at ZonNew-Outbound CallerID: ZonNew-Outbound:49:210332450: MaxRetries: 5 RetryTime: 10 WaitTime: 60 Account: Outbound210332450 Context: agents Extension: 888210332450 Set: __PARTNER=ZonNew-Outbound Set: NUMBER=210332450 - In