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clickdial
2006 Oct 20
1
Snom 320, Queues and Transfer not working as expected with * 1.2.12.1
Hello all!
I have a few problems with Snom 320 phones:
Problem A - Transfer out of Queues:
We have a call center with some Snoms. We are using Queue and
AgentCallbackLogin. As we run * 1.2.7.1 an agent could transfer
a call out of the queue using the hold and transfer buttons
on the Snom. This might have been the wrong way to do it all
the time I found out later, but it worked. Now we upgraded